Regional Operations Officer

ESSENTIAL EMPLOYMENT LTD; Newsham; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Hybrid work

Job summary

ESSENTIAL EMPLOYMENT LTD is seeking a professional with proven complaints management experience within the housing sector. The role is hybrid, combining remote work with occasional office visits or site appointments across the UK.

You will assess and respond to tenant complaints, coordinate with housing teams, and ensure timely, compliant resolutions while maintaining excellent communication with applicants and stakeholders.

Qualifications

• Experience managing housing-related complaints.
• Ability to work independently with remote setup.

Skills

Complaints management

Job description

Deals with complaints - must have complaints management experience within housing.

Hybrid role - predominantly working from home but must be willing to go to office or on visits

All our roles may be subject to pre-employment checks including references so please beprepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.