Regional Operations Manager (6 month FTC)

National Car Parks Limited; Sheffield; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

£40,000 base salary + £5,000 car_allow

33 days leave per year

Birthday bonus

Rewards & recognition program

Job summary

National Car Parks Limited is seeking a Regional Operations Manager in the UK to oversee day-to-day operations across multiple parking sites. You will lead teams, drive revenue growth, and ensure adherence to policies while delivering outstanding customer service.

With a focus on P&L accountability and proactive leadership, you will optimise performance, manage costs, and collaborate with cross-functional teams to create seamless customer experiences and safe, compliant operations.

Qualifications

• Full P&L accountability, driving revenue and managing costs.
• Experience in parking/retail multi-site operations.
• Knowledge of health and safety regulations.

Responsibilities

• Full P&L accountability, driving revenue and managing costs.
• Devise and execute strategies to enhance revenue through local marketing, pricing optimisation, and value-added services.
• Lead and inspire a team of parking colleagues to maintain operational excellence and exceptional customer service.
• Collaborate across teams to ensure seamless customer experiences and operational success.
• Ensure compliance with health and safety regulations and company policies.
• Develop and deliver training to continually improve team performance.
• Respond to and resolve incidents, maintaining open communication with senior management.

Skills

P&L ownership

Team leadership

Forecasting

Customer service

Job description

About The Role

As a Regional Operations Manager, you will oversee the day-to-day operations of multiple parking sites within your area. You will lead teams, optimise revenue, and ensure compliance with company policies, all while delivering exceptional service to our customers. This is a role for a proactive leader who thrives on achieving targets and fostering positive team dynamics.

Key Responsibilities

• Full P&L accountability, driving revenue and managing costs.


• Devise and execute strategies to enhance revenue through local marketing, pricing optimisation, and value-added services.


• Lead and inspire a team of parking colleagues to maintain operational excellence and exceptional customer service.


• Collaborate across teams to ensure seamless customer experiences and operational success.


• Ensure compliance with health and safety regulations and company policies.


• Develop and deliver training to continually improve team performance.


• Respond to and resolve incidents, maintaining open communication with senior management.

Who You Are

• Experienced in parking operations management, retail, or similar multi-site roles.


• Skilled in financial management, budgeting, and P&L processes.


• An inspiring leader with strong coaching and interpersonal skills.


• A proactive problem solver with a customer-first mindset.


• Knowledgeable about health and safety regulations.

What We Offer

• Competitive Package: £40,000 base salary + £5,000 car allowance.


• Generous Leave Benefits: 33 days per year (inclusive of bank holidays).


• Birthday Bonus: Enjoy an extra day off on your birthday.


• Reward & Recognition Program: Celebrate your successes with us.