Regional Operations Manager (6 month FTC)

National Car Parks; Sheffield; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Car allowance

33 days annual leave

Birthday day off

Reward & recognition program

Job summary

National Car Parks is seeking a Regional Operations Manager to oversee day-to-day operations across multiple parking sites in the region. You will lead site teams, drive revenue, ensure compliance, and deliver exceptional customer service.

The role requires proven experience in parking operations or multi-site management, strong financial acumen, and a coaching leadership style. A proactive problem-solver who prioritises safety and service will thrive in this role.

Qualifications

• Experience in parking operations management or multi-site roles.
• Strong financial acumen including budgeting and P&L management.
• Proven leadership and ability to coach and develop teams.
• Customer-first mindset with a proactive service approach.
• Knowledge of health and safety regulations and compliance.

Responsibilities

• Oversee day-to-day operations of multiple sites within region.
• Drive revenue through pricing, local marketing, and value-added services.
• Lead and develop parking site teams to maintain service excellence.
• Ensure health and safety compliance and policy adherence.
• Collaborate across teams to ensure smooth customer experiences.
• Develop and deliver training to improve team performance.

Skills

Parking operations management

Financial management & budgeting

P&L experience

Leadership and coaching

Customer-first mindset

Health and safety knowledge

Job description

About the Role:

As a Regional Operations Manager, you will oversee the day-to-day operations of multiple parking sites within your area. You will lead teams, optimise revenue, and ensure compliance with company policies, all while delivering exceptional service to our customers. This is a role for a proactive leader who thrives on achieving targets and fostering positive team dynamics.

Key Responsibilities:

• Full P&L accountability, driving revenue and managing costs.
• Devise and execute strategies to enhance revenue through local marketing, pricing optimisation, and value-added services.
• Lead and inspire a team of parking colleagues to maintain operational excellence and exceptional customer service.
• Collaborate across teams to ensure seamless customer experiences and operational success.
• Ensure compliance with health and safety regulations and company policies.
• Develop and deliver training to continually improve team performance.
• Respond to and resolve incidents, maintaining open communication with senior management.

Who You Are:

• Experienced in parking operations management, retail, or similar multi-site roles.
• Skilled in financial management, budgeting, and P&L processes.
• An inspiring leader with strong coaching and interpersonal skills.
• A proactive problem solver with a customer-first mindset.
• Knowledgeable about health and safety regulations.

What We Offer:

• Competitive Package: £40,000 base salary + £5,000 car allowance.
• Generous Leave Benefits: 33 days per year (inclusive of bank holidays).
• Birthday Bonus: Enjoy an extra day off on your birthday.
• Reward & Recognition Program: Celebrate your successes with us.