Regional Operations Manager

MacGregor Black; Bristol; On-site; GBP 70,000 - 90,000; Full time

Job summary

MacGregor Black are partnering with a leading UK retail business to recruit a Regional Operations Manager – Convenience Retail. This permanent field-based role covers the South West, including Bristol, Bournemouth, Southampton and Exeter, overseeing 65 convenience and forecourt locations and a workforce of around 500 colleagues.

You will lead through Area Managers and Store Managers, driving commercial performance, operational excellence and developing high-performing teams that deliver

Qualifications

• Experience leading Regional, Area or Multi-Site Operations.

Responsibilities

• Lead the commercial performance of your region, delivering sales, profit and KPIs.
• Coaching and developing Area Managers and Store Managers to maximise capability and performance.
• Drive improvements in sales, margin, labour productivity, availability and operational execution.
• Create succession plans and develop future retail leaders.
• Ensure health & safety, food safety and operational compliance.

Skills

Regional leadership

Retail operations

Commercial acumen

Coaching leaders

Field-based leadership

Job description

Have you led large-scale multi-site retail operations across convenience, grocery or forecourt?

Can you inspire Area Managers to deliver outstanding commercial results whilst creating exceptional customer experiences?

Are you looking for a regional leadership role where you'll have genuine autonomy, influence and the opportunity to shape a high-performing retail operation?

MacGregor Black are partnering with a leading UK retail business on the search for a Regional Operations Manager – Convenience Retail.

This is a permanent field-based role covering the South West, including Bristol, Bournemouth, Southampton and Exeter.

This is an exceptional opportunity to lead a large-scale retail operation, taking responsibility for 65 convenience and forecourt locations and a workforce of approximately 500 colleagues.

Leading through your Area Managers and Store Managers, you'll be accountable for commercial performance, operational excellence and developing high-performing teams that consistently deliver outstanding customer experiences.

You'll spend the majority of your time in the field, coaching leaders, improving operational standards and ensuring every location performs to its full potential.

Key Responsibilities:

• Leading the commercial performance of your region, delivering sales, profit and operational KPIs.
• Coaching and developing Area Managers and Store Managers to maximise capability and performance.
• Driving improvements in sales, margin, labour productivity, availability and operational execution.
• Creating succession plans and developing future retail leaders.
• Ensuring exceptional standards across health & safety, food safety and operational compliance.
• Leading regional implementation of new initiatives, store developments and business change.
• Working collaboratively with Commercial, Buying, Supply Chain, HR and Operations to deliver business objectives.
• Building a culture of accountability, engagement and continuous improvement across approximately 500 colleagues.

What We're Looking For:

• Convenience Retail
• Forecourt Retail
• Grocery Retail
• Food Retail
• Hospitality Retail
• Experience leading Regional, Area or Multi-Site Operations.
• Strong commercial and financial acumen with responsibility for sales and profit performance.
• Experience coaching high-performing leadership teams.
• A hands-on leadership style with a passion for developing people.
• Strong operational discipline with experience managing compliance, health & safety and preferably food safety.
• A full UK driving licence.

For more information please contact Alice Redmond.