Regional Director

Independent Builders Merchant Group; United Kingdom; On-site; GBP 90,000 - 150,000; Full time

Job summary

Independent Builders Merchant Group in the South West region is seeking a Regional Director to lead and develop our branch network. This senior role requires Proven track record in multi-site management, driving business growth, and delivering exceptional customer service across a regional portfolio.

You will be responsible for performance, profitability, and strategic direction of multiple branches, while developing people, implementing initiatives, and ensuring compliance with Health & Safety

Qualifications

• Senior management experience in builder's merchant or related industry.
• Proven ability to manage multiple locations and deliver commercial results.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Drive regional sales growth and profitability.
• Lead, coach and develop Branch Managers and leadership teams.
• Cultivate a high-performing culture focused on customer service and operations.
• Support branches to achieve sales targets and business objectives.
• Identify growth opportunities and increase market share.
• Collaborate with senior leadership to implement strategies.
• Ensure compliance with policies and Health & Safety standards.
• Visit branches regularly to provide leadership and guidance.

Skills

Senior leadership

Multi-site management

Stakeholder management

Communication

Commercial acumen

Operational improvements

Cost efficiency

Organizational skills

Travel willingness

Driving licence

Job description

Location: South West Region
Salary: Competitive
Hours: 42.5 hours per week, Monday to Friday, 7:30am - 5:00pm
Contract: Permanent, Full Time

Join a Leading Builders Merchant Group

We are seeking an experienced and commercially driven Regional Director to lead and develop our branch network across the South West region.

This is a senior leadership opportunity for an ambitious individual with a proven track record in multi-site management, team development, operational excellence, and driving business growth within the builders merchant, construction supply, or related sectors.

As Regional Director, you will be responsible for the performance, profitability, and strategic direction of multiple branches, ensuring exceptional customer service, strong commercial results, and the continued development of our people.

What You'll Be Doing

• Driving regional sales growth, profitability, and overall business performance.
• Leading, coaching, and developing Branch Managers and leadership teams.
• Creating a high-performance culture focused on customer service and operational excellence.
• Supporting branches to achieve sales targets and business objectives.
• Identifying opportunities for growth, improvement, and increased market share.
• Working closely with senior leadership to implement business strategies and initiatives.
• Ensuring compliance with company policies, procedures, and Health & Safety standards.
• Managing escalated customer issues and supporting effective resolutions.
• Monitoring operational performance and implementing improvements to maximise efficiency.
• Conducting regular branch visits to provide leadership, support, and guidance.
• Leading regional meetings, projects, and development initiatives.
• Supporting company-wide activities, including annual stocktakes and operational projects.
• Building strong relationships with customers, suppliers, and internal stakeholders.

What We’re Looking For

• Significant experience in a senior management role within a Builders Merchant or related industry.
• Proven success managing multiple locations and delivering commercial results.
• Strong leadership skills with the ability to motivate and inspire teams.
• Excellent communication and stakeholder management abilities.
• Commercial awareness with strong analytical and problem-solving skills.
• Experience driving operational improvements and cost efficiencies.
• Strong organisational skills with excellent attention to detail.
• Comfortable working under pressure and managing multiple priorities.
• Proficient in Microsoft Office and business reporting systems.
• Full UK driving licence and willingness to travel extensively throughout the region.

Why Join Us?

• Senior leadership role with significant influence and responsibility
• Opportunity to shape and grow a successful regional business
• Join a supportive and ambitious leadership team
• Long-term career development within a growing builders merchant group

If you are a passionate leader with a strong builders merchant background and are looking to make a real impact across a successful regional operation, we'd love to hear from you.

Significant experience in a senior management role within a Builders Merchant or related industry.