Regional Operations Manager

Sunbelt Rentals UK & Ireland; Birmingham; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Company pension scheme

Job summary

Sunbelt Rentals UK & Ireland is seeking a Regional Operations Manager to provide operational leadership across the Midlands depot network, driving efficiency, profitability and customer service. You will lead depot managers, manage KPI analysis with Power BI, and deliver ROI targets of 15-20% while developing strategies to optimise inventory, order fulfilment and service excellence.

Join a market-leading equipment rental business offering a generous rewards package and opportunities for training

Qualifications

• Demonstrable knowledge of hire and sales industry, including product range, specification and pricing.
• Strong leadership and people management skills with a track record of developing high-performing teams.
• Commercial and financial acumen, including P&L management and ability to handle complex data.
• Experience of operational excellence programmes and delivering continuous improvement.

Responsibilities

• Provide direct line management of Service Centre Manager within 4 Midlands Depots.
• Support depot managers, leading and developing their business units.
• Drive revenue growth and manage fleet availability across the Midlands.
• Deliver growth and profitability through operational and service excellence.
• Develop and execute strategies to optimise depot operations, including order fulfilment and inventory management.
• Monitor KPIs using Power BI and drive continuous improvement.
• Achieve ROI targets of 15-20% with year-on-year improvement.

Skills

Leadership

Power BI

P&L management

Strategic planning

People management

Tools

Power BI

Microsoft Office

Job description

Are you an experienced Operations, Depot or Service Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new challenges and responsibilities.

As a Regional Operations Manager you will have responsibility to provide operational leadership and strategic support across the Midlands Depot network, ensuring the seamless execution of business strategy, operational excellence, and Sunbelt Rentals 4.0 objectives. The Regional Operations Manager (ROM) will drive efficiency, profitability, and customer service, supporting depot teams and cascading leadership objectives throughout the region.

You Will Be Responsible For

• Provide direct line management of Service Centre Manager within 4 Midlands Depots
• Support to depot managers, leading, motivating, developing, and supporting their individual business units.
• Driving tool and lifting products revenue growth and management of fleet availability throughout the Midlands.
• Deliver sustained growth and profitability of the region through operational and service excellence.
• Develop and execute strategies to optimise depot operations, including order fulfilment, inventory management, and customer journey.
• Monitor and analyse key performance indicators (KPIs) using tools such as Power BI, taking proactive measures to address any issues and drive continuous improvement.
• Drive and continuously improve Return on Investment (ROI) across all depots and the region, ensuring that resources, assets, and initiatives deliver maximum value and contribute to the overall profitability and efficiency of the business.
• Achieve and progress upon a regional Return on Investment (ROI) target of 15-20%, with year-on-year improvement expected.

What can we offer you in return? You’ll be joining a highly successful company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

Role

• Demonstrable and extensive knowledge of the hire and sales industry, including product range, specification, and pricing.
• Strong leadership and people management skills, with a track record of developing high-performing teams.
• Commercial and financial acumen, including P&L management and the ability to manage complex business/financial data.
• Experience of operational excellence programmes and delivering continuous improvement.
• Excellent communication, influencing, and relationship-building skills.
• Strong planning, organisational, and problem-solving abilities.
• High standards of integrity, professionalism, and safety awareness.
• IT literate, with experience of Microsoft Office, business systems, and analytics tools (e.g., Power BI).
• Full clean driving licence.

Desirable

• Experience of leading change and digital transformation projects
• Experience in multi-site operational management, ideally within rental, logistics, or related sectors.
• Relevant professional qualifications (e.g., ILM, CMI, NEBOSH).

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.