Regional Operations Coordinator (Admin) – Fire & Security

Confidential; East Midlands; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday allowance

Career development

Job summary

Tay Fire & Security is seeking an Administrator/Regional Operations Coordinator to join our Head Office team in Bingham, Nottingham. You will support day-to-day engineering operations across the UK, act as a key point of contact for clients and site teams, and help schedule engineers to ensure excellent service.

This busy role requires strong organisation, attention to detail and proactive communication, with opportunities to develop within a growing fire and security business and to build

Qualifications

• Proven experience in an Administrator/Administrative Assistant/Operations Coordinator or similar role.
• Strong IT skills with Microsoft Excel, Word and PDF handling.
• Ability to manage multiple tasks in a reactive environment with attention to detail.
• Experience supporting field-based teams or engineers is advantageous.

Responsibilities

• Build and maintain relationships with allocated core customers and site teams, acting as a primary point of contact.
• Assist with planning engineer schedules, book appointments, process paperwork, and monitor KPIs.
• Manage internal databases, filing systems, stock levels, and issue documentation to clients.
• Provide general administrative support and assist management as required.

Skills

Administrative support

Scheduling

Customer service

Communication

IT proficiency

Tools

Microsoft Excel

Adobe PDF

Database systems

Office suite

Job description

Tay Fire & Security is seeking an Administrator/Regional Operations Coordinator to join our Head Office team in Bingham, Nottingham. You will support day-to-day engineering operations across the UK, act as a key point of contact for clients and site teams, and help schedule engineers to ensure excellent service.

This busy role requires strong organisation, attention to detail and proactive communication, with opportunities to develop within a growing fire and security business and to build