Regional Operations Administrator - Scheduling and Support

Complii; Bingham; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement up to 25 days

Bank Holidays

Career development

Friendly working environment

Job summary

Tay Fire & Security is seeking an Administrator/Regional Operations Coordinator to support scheduling and day-to-day running of engineering operations across the UK. Based at our Head Office in Bingham, you'll build strong client and site-team relationships while ensuring engineers are effectively scheduled and customers receive excellent service.

The role involves planning engineer work, processing paperwork, ordering parts, raising purchase orders and preparing risk assessments.

Qualifications

• Recent experience in an Administrator/Administrative Assistant/Operations Coordinator or similar role.
• Strong IT skills, including MS Excel, Word and PDF documentation.
• Excellent prioritisation, organisational and communication abilities.

Responsibilities

• Plan engineer schedules and book customer appointments.
• Process engineer paperwork and issue documentation to clients; monitor KPIs.
• Maintain databases, filing systems and order parts; prepare risk assessments.
• Provide general admin support and assist management when required.

Skills

Scheduling

Customer service

Organisational skills

Excel

Word

Adobe PDF

Communication

Attention to detail

Problem solving

Database familiarity

Job description

Tay Fire & Security is seeking an Administrator/Regional Operations Coordinator to support scheduling and day-to-day running of engineering operations across the UK. Based at our Head Office in Bingham, you'll build strong client and site-team relationships while ensuring engineers are effectively scheduled and customers receive excellent service.

The role involves planning engineer work, processing paperwork, ordering parts, raising purchase orders and preparing risk assessments.