Regional Manager - Scotland

Travel Trade Recruitment; Glasgow; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

34 days annual leave

Company pension

Staff travel discounts

Worldwide familiarisation

Job summary

Travel Trade Recruitment is seeking a Regional Sales Manager to lead its Scottish retail network. You will drive sales performance, coach store managers, and shape the customer experience across Scotland. This is a senior leadership role with significant influence on commercial outcomes and team development.

You'll spend time in branches, mentor managers, recruit where necessary and partner with other departments to uphold high standards and deliver strong, sustainable growth across the region.

Qualifications

• Solid background in travel retail.
• Experience managing and developing teams.
• Strong understanding of sales targets and KPIs.
• Clear communication and relationship-building skills.
• Willingness to travel across Scotland.

Responsibilities

• Direct and motivate Store Managers across Scotland.
• Maintain sales, revenue, productivity and customer service on track.
• Identify opportunities to improve performance and grow teams.
• Spend time in branches to understand ground realities.
• Support managers with recruitment and performance challenges.
• Share ideas to drive sales and improve results.
• Build a strong, supportive, accountable culture.
• Attract new customers and grow the regional business.
• Provide senior-level support for complex customer issues.
• Ensure high standards across the branch network.
• Collaborate with other departments and senior stakeholders.

Skills

Travel retail leadership

People coaching

Sales targets & KPIs

Strategic planning

Stakeholder management

Team development

Job description

Regional Sales Manager - Scotland

Scotland | Hybrid | Full-time | Permanent
Competitive salary + excellent benefits

We're currently recruiting for a fantastic opportunity with a well-established travel business looking for a Regional Sales Manager to take responsibility for its Scottish retail operation. This is a senior leadership role where you'll have real influence over sales performance, team development and the overall customer experience across the region.

You'll be the driving force behind a network of travel stores, working closely with Store Managers to help them achieve their potential and deliver consistently strong results.

Your time will be split between leading from the front, coaching your management teams and keeping a close eye on commercial performance.

As a Regional Sales Manager, you'll be responsible for:

• Providing direction, support and motivation to Store Managers across Scotland
• Keeping sales, revenue, productivity and customer service firmly on track
• Helping managers identify opportunities to improve performance and grow their teams
• Spending regular time in branches, getting to know the teams and understanding what's happening on the ground
• Supporting managers through recruitment, people issues and performance challenges
• Sharing ideas and introducing new approaches to help drive sales and improve results
• Building a strong culture where people feel supported, recognised and accountable
• Looking for opportunities to attract new customers and grow the regional business
• Stepping in when more complex customer situations need senior-level support
• Making sure high standards are maintained across the branch network
• Working closely with other departments and senior stakeholders across the business

This role would suit someone who has already built their career within travel retail and is ready to take on responsibility at regional level. You'll need to be a confident people leader who can coach, challenge and inspire managers, while also understanding the commercial side of running a successful travel business.

We're particularly interested in people with:

• A solid background in retail travel
• Previous experience managing and developing teams or managers
• A strong understanding of sales targets, KPIs and commercial performance
• A genuine passion for coaching and getting the best from people
• Excellent communication and relationship-building skills
• The confidence to tackle difficult conversations and customer situations
• A proactive, solutions-focused approach
• The ability to work at pace and remain focused in a target-driven environment
• A strong customer-first mentality
• The flexibility to travel regularly throughout Scotland

What's in it for you as a Regional Sales Manager?

As well as a competitive salary, you'll benefit from:

• 34 days' annual leave
• Company pension
• Generous staff travel discounts
• Discounts for family and friends
• Worldwide familiarisation opportunities
• Long-service recognition
• Career development and progression opportunities