Regional Manager

Perthyn; Shrewsbury; On-site; GBP 39,000 - 44,000; Full time

Benefits offered by this job

Comprehensive induction and onboarding

Career progression opportunities

Company pension scheme

Employee Assistance Programme

Generous annual leave

Job summary

Perthyn is recruiting an experienced manager to lead a cluster of Supported Living services in Shropshire, reporting to the Head of Support & Inclusion. You will oversee Regional Managers and drive high-quality, person-centred support across the region.

You will coach teams, support change initiatives, and work with regulators to ensure compliance while developing leadership capacity within the Senior Management Team.

Qualifications

• Full UK driving licence and access to a vehicle.
• Experience leading managers of Supported Living or equivalent.
• Strong people-centred support planning knowledge.
• Experience driving service improvement and development initiatives.
• Ability to travel across the region and manage change.

Responsibilities

• Lead, coach and develop Supported Living Managers and their teams.
• Ensure high-quality, person-centred support across the region.
• Help managers develop effective support plans and achieve positive outcomes.
• Monitor quality, compliance and performance against standards.
• Build strong relationships with CQC, Local Authorities and commissioners.
• Support through transitions, growth and change programmes.
• Use information systems to identify trends and opportunities for improvement.
• Involve people we support in quality monitoring and service development.
• Collaborate with senior leaders on growth opportunities in Shropshire and nearby areas.
• Participate in out-of-hours on-call rota.

Skills

Driving licence

Leadership

Coaching

Communication

Analytical thinking

Education

Level 3 Health & Social Care

Level 5 Leadership & Management (optional)

Job description

Hours:

Full Time, 38 hours per week

Salary:

£39,000 to £44,000 per annum, plus £1,000 annual car allowance

Vacancy Location:

Shrewsbury, Shropshire

About Perthyn

Perthyn is a large not-for-profit organisation supporting around 190 adults with learning disabilities across England and Wales. We are committed to providing just the right amount of support to enable each person to play to their strengths, maximise their independence and live a full and active life.

We invest heavily in people through comprehensive training, leadership development and career progression opportunities. Our values place the people we support at the centre of everything we do, promoting choice, control, inclusion and meaningful outcomes.

In Shropshire, we support people living in their own homes, both in shared accommodation and individual tenancies. People may require support with everyday living skills, maintaining relationships, managing finances, communication, emotional wellbeing and achieving personal goals. Our Positive Behaviour Support Team works closely with managers and staff to promote positive outcomes and quality of life.

About the Role

This is an exciting opportunity for an experienced Supported Living Manager, Deputy Regional Manager or operational leader who is ready to take the next step in their career.

Reporting to the Head of Support & Inclusion, you will provide leadership and direction to a group of Supported Living Managers who each lead with a cluster of houses within the Shropshire region.

You will work alongside an experienced Regional Manager who oversees the other half of the county, providing excellent opportunities for coaching, mentoring and professional development. This makes the role ideal for someone with strong operational management experience who is ambitious, eager to learn and ready to broaden their leadership responsibilities.

As part of Perthyn's Senior Management Team, you will play a key role in maintaining high-quality support, driving service development, supporting organisational growth and ensuring compliance with regulatory and contractual requirements.

We are particularly keen to hear from candidates who can confidently support teams through periods of change, growth and continuous improvement initiatives.

What You'll Be Doing

• Leading, coaching and developing Supported Living Managers and their teams.
• Ensuring high-quality, person-centred support is delivered across the region.
• Supporting managers to develop effective support plans and achieve positive outcomes.
• Monitoring quality, compliance and performance against organisational and regulatory standards.
• Building positive working relationships with CQC, Local Authority Commissioners, Continuing Healthcare Commissioners and other stakeholders.
• Supporting through transitions, development opportunities and change programmes.
• Using management information systems and operational data to identify trends and opportunities for improvement.
• Ensuring people we support are actively involved in quality monitoring, recruitment and service development.
• Working alongside senior leaders to identify future business growth opportunities across Shropshire and neighbouring counties.
• Participating in the out-of-hours on-call rota.

What We Need From You

Essential Criteria

• Full UK driving licence and access to a vehicle.
• Level 3 qualification in Health and Social Care or above.
• Experience managing Supported Living Managers or equivalent operational managers.
• Significant experience within learning disability services.
• Experience leading service improvement and development initiatives.
• Strong understanding of person-centred support planning.
• Experience of supporting teams through change and transitions.
• Ability to analyse information, identify trends and make informed decisions.
• Excellent communication, leadership and coaching skills.
• Resilient, professional and solution-focused approach.
• Ability to travel regularly throughout the region.
• Willingness to grow within the role and take on additional responsibilities as opportunities arise.

Desirable Criteria

• Level 5 Diploma in Leadership and Management for Adult Care.
• Experience of CQC registration (you will work alongside the current Registered Manager).
• Experience working with commissioners and external stakeholders.
• Knowledge of Positive Behaviour Support approaches.
• Experience of supporting people with complex physical and health needs.
• Experience supporting organisational growth and new business opportunities.

PBS experience is beneficial but not essential.

Who We're Looking For

We're looking for someone who is energetic, enthusiastic and committed to achieving excellent outcomes for the people we support.

You will be a visible leader who can motivate managers and their teams to achieve high standards whilst providing appropriate support and challenge. You'll be equally comfortable "zooming in" to understand the needs and progress of individual people we support, and "zooming out" to analyse regional performance and identify opportunities for improvement.

Most importantly, you'll be passionate about developing people, improving quality and helping Perthyn continue to grow and innovate.

Your Rewards

• Salary of £39,000 to £44,000 per annum.
• £1,000 annual car allowance.
• Comprehensive induction and onboarding programme.
• Ongoing support from an experienced Regional Manager.
• Structured management development opportunities.
• Career progression within a growing organisation.
• Company pension scheme.
• Employee Assistance Programme.
• Generous annual leave entitlement.
• Access to specialist learning and development opportunities.

DBS Disclaimer

This role is subject to an Enhanced DBS check and satisfactory references. Perthyn is committed to safeguarding and promoting the welfare of the people we support and expects all employees to share this commitment.

The Next Steps

If you're an experienced manager looking for the next step in your leadership career and want to make a genuine difference to the lives of the people we support, we'd love to hear from you.

Key Dates

Shortlisting: 2 October 2026

Interviews: 15 & 16 October 2026

The selection process will include:

• Formal interview
• Presentation exercise
• Written exercise

Please note: a full UK driving licence is essential for this role.