Regional Manager

Kindred; Aston End; On-site; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Employee development

Competitive salary

Wellbeing scheme

Work with charities

Employee of the Month

Culture of recognition

On the job learning

Progression opportunities

Job summary

Kindred is hiring a Regional Manager to lead on-site teams, ensuring cleaning standards and client satisfaction across multiple sites in the UK. The role requires driving profitability, budget adherence, and ongoing staff development.

You will build strong client relationships, oversee safety compliance, and contribute to strategic initiatives. Ideal candidates will have excellent communication, leadership experience, and the ability to travel to sites with a full driving licence.

Qualifications

• Excellent communication and people management skills.
• Strong leadership with ability to plan and influence at senior level.
• Experience managing budgets and financial performance.
• Hold a full driving licence and willing to travel to sites.
• Basic IT tools proficiency: Excel, Word, Outlook.

Responsibilities

• Drive operational excellence and maximise contract profitability across on-site teams.
• Manage financial performance by adhering to budget allocations.
• BuildRobust client relationships and ensure high satisfaction levels.
• Uphold high standards of service delivery across all sites.
• Recruit, onboard and coach site teams for growth and performance.
• Conduct monthly quality audits to ensure compliance with standards.
• Support the Operations Manager on projects and reporting.
• Lead contract reviews with clients and ensure transparency.
• Champion Health & Safety and legislative compliance.
• Identify opportunities for continuous improvement and cost savings.
• Pursue additional services and opportunities for clients.

Skills

Communication

People management

Leadership

Budget management

Driving licence

Excel/Word/Outlook

Tools

Excel

Word

Outlook

Job description

At Kindred, we believe that truly exceptional service begins with our people, extends to our community, and respects our environment. We are dedicated to cultivating a positive, inclusive, and supportive environment where every individual can thrive. As an equal opportunities employer, we are committed to giving full and fair consideration to all applicants, celebrating diversity without discrimination based on age, disability, ethnicity, sexual orientation, sex, gender reassignment, socio-economic background, religion or belief, marriage and civil partnerships, or pregnancy and maternity.

We are seeking a dynamic and inspiring Regional Manager to join our team. In this pivotal role, you will lead and empower a dedicated team of supervisors and operatives, driving operational excellence across multiple sites. You will ensure that all locations consistently meet and exceed Kindred’s renowned cleaning standards, fostering a culture of high performance and client satisfaction. Your leadership will be crucial in maintaining our reputation for quality and reliability.

Please note: The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check to our satisfaction, ensuring compliance with our safeguarding policies for working on our sites.

About The Role

What You’ll Deliver: Key Responsibilities

• Drive operational excellence and maximise contract profitability by effectively leading and motivating your on-site teams.
• Manage financial performance by diligently adhering to budget allocations.
• Cultivate and nurture robust client relationships, ensuring exceptional satisfaction levels.
• Uphold and elevate the highest standards of service delivery across all sites.
• Recruit, onboard, and continuously coach your site teams, fostering their professional growth and performance.
• Conduct thorough monthly quality audits to guarantee consistent adherence to our high standards.
• Support the Operations Manager by undertaking diverse projects and reports, contributing to strategic initiatives.
• Facilitate regular contract and specification review meetings with clients, ensuring alignment and transparency.
• Champion Health & Safety, ensuring full compliance with all procedures and legislation.
• Proactively identify and implement opportunities for continuous improvement, cost efficiencies, and account expansion.
• Actively pursue and secure opportunities to introduce and deliver additional services to clients.

Required Criteria

• Excellent communication and people management skills
• Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with managing budgets
• Passionate, flexible, trustworthy, and innovative.
• Hold a full driving license and be able to travel to sites
• Basic Excel, Word & Outlook skills

Desired Criteria

• Appropriate professional qualifications and/or memberships. For example, any British Institute of Cleaning Science (BICSc), Institution of Occupational Safety & Health (IOSH) or National Examination Board in Occupational Safety & Heath (NEBOSH) memberships, qualifications, or specific course attendance.
• Experience working with education
• Working knowledge of Health & Safety systems in the cleaning industry

About The Company

As a rapidly growing and award-winning facilities management company, we’re proud to employ more than 2,500 people across the UK. The size and scale of our organisation mean we offer a wide variety of roles to suit different skills and ambitions. These range from Cleaning Operatives, Supervisors and Regional Managers in our Operations teams to opportunities in Finance, Payroll, Sales, Marketing and more.

Company Culture

At Kindred, our people are the heart of our business. Guided by our core values of Making Connections, Being Bold, Behaving with Integrity, and Community Spirit, we’ve built a culture that thrives on respect, inclusivity, open communication and collaboration. We’re looking for individuals who want to be part of an ambitious and expanding business, who value teamwork, and who share our commitment to giving back to the communities we serve and protecting the planet. You’ll have access to tailored training, development opportunities, and recognition for going above and beyond. We celebrate our people and their achievements at every step.

Company Benefits

At Kindred, our employees are the heart of our business. We are dedicated to creating a work environment that is not only safe and supportive but also fosters your personal and professional growth.

• Employee development programs
• Competitive salary
• Wellbeing Scheme
• Work With Charities
• Employee of the Month
• Culture of recognition
• On the job learning
• Progression opportunities

Salary

Not disclosed