Regional Learning & Development Lead

Mitie Cleaning & Hygiene Services; Hounslow; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover up to 4x salary

Enhanced pension contributions

Save-as-you-earn scheme

Mitie Matching Share Plan

Job summary

Mitie Cleaning & Hygiene Services is seeking two Regional Training Managers to lead a dispersed trainer team across multiple contracts. You will drive an efficient, professional learning support service, partner with senior managers and stakeholders, and ensure quality assurance, innovation and compliance within the business.

You will report into the Escorting Services Learning & Development Lead and collaborate with the local Training Support Team and wider L&D network to run a single,

Qualifications

• Recognised L&D qualification (e.g. CIPD Level 5 or City & Guilds Level 4 in L&D), or demonstrable equivalent experience.
• Proven people leadership of a training or operational team, ideally dispersed and multi-site.
• Strong planning, scheduling and resource management skills in a complex, high-volume environment.
• Proven expertise in instructional design, assessment design and quality assurance.

Responsibilities

• Provide day-to-day leadership, direction and coaching to the regional trainer team, keeping them engaged, motivated and supported.
• Set clear performance expectations; conduct regular 1:1s, delivery observations and performance reviews.
• Own training scheduling and coordination, translating quarterly and annual plans into practical, deliverable delivery schedules.
• Work with operational managers to forecast demand and adjust deployment; surface capacity and blank-day findings as commercial intelligence for the L&D Lead.
• Lead the Training Support function, ensuring efficient scheduling, resource allocation and system accuracy.
• Work with the RTM (Content, Quality & Assurance) to keep records audit-ready and support inspection response.

Skills

People leadership

Planning & scheduling

Instructional design

Quality assurance

Education

CIPD Level 5 or City & Guilds Level 4 in L&D

Job description

Mitie Cleaning & Hygiene Services is seeking two Regional Training Managers to lead a dispersed trainer team across multiple contracts. You will drive an efficient, professional learning support service, partner with senior managers and stakeholders, and ensure quality assurance, innovation and compliance within the business.

You will report into the Escorting Services Learning & Development Lead and collaborate with the local Training Support Team and wider L&D network to run a single,