Regional Head of Housing Services

Anchor; West Yorkshire; À distance; GBP 78 000 - 80 000; Plein temps

Avantages offerts par ce poste

Car allowance

Résumé du poste

Anchor is seeking an experienced Regional Head of Housing Services to lead a large regional operation, drive service excellence and shape resident-focused services across a diverse portfolio. You will report to the Regional Director and provide strategic and operational leadership across your region.

This home-based role requires regular travel across the North region (Lancashire, Yorkshire and North East).

Qualifications

• Significant leadership experience within social housing or related housing services.
• Proven ability to manage budgets and performance targets.
• Strong understanding of resident services and regulatory compliance.

Responsabilités

• Lead a large regional housing service with a culture of accountability and customer service.
• Drive operational performance across a diverse housing portfolio.
• Deliver service improvements and transformational change programmes.

Connaissances

Leadership

Budget management

Stakeholder management

Data-driven

Regulatory compliance

Description du poste

• Location: Home-based with regular travel across the North region (Lancashire, Yorkshire and North East)
• Contract: Permanent Contract, 37.5 hours per week
• Salary: £78,00 per annum, rising to £80,000 after probation, plus £6,400 car allowance
• Role Profile: https://bit.ly/433atC5

Lead the future of housing services

We're looking for an experienced and inspiring housing leader to join our team as a Regional Head of Housing Services. This is a fantastic opportunity to lead a large-scale housing operation, drive service excellence and shape the future of resident-focused services across a diverse housing portfolio.

Reporting to the Regional Director of Housing Services, you'll provide strategic and operational leadership across your region, ensuring residents receive outstanding services while leading high-performing teams through a period of transformation and continuous improvement.

What You'll Be Doing

• Lead a large regional housing service, creating a culture of accountability, collaboration and exceptional customer service.
• Drive operational performance across a diverse housing portfolio, ensuring services are efficient, compliant and resident-focused.
• Deliver service improvement and transformational change programmes that improve outcomes for residents and colleagues.
• Manage regional budgets, business plans and performance targets, ensuring effective use of resources and strong financial control.
• Build strong relationships with residents, local authorities, regulators and external partners, representing the organisation both internally and externally.

What We're Looking For

• Significant leadership experience within social housing, supported housing, later living, homeownership or related housing services.
• Proven experience leading large operational teams within a regulated environment.
• Strong understanding of housing management, resident services, safeguarding and regulatory compliance.
• Experience delivering organisational change, service transformation and continuous improvement initiatives.
• Strong commercial and financial awareness, with experience managing budgets and performance targets.
• Ability to use data, customer insight and resident feedback to drive service improvements and better outcomes.
• Excellent stakeholder management skills with the ability to influence and build trusted partnerships.
• Willingness to travel regularly across the region.

Why Join Us?

This is an exciting opportunity to make a real impact in a senior leadership role, helping to shape the future of housing services while improving the lives of residents. You'll join a collaborative leadership team committed to delivering excellent services, supporting colleagues and creating positive outcomes for customers.

Recruitment Timeline

The closing date is 25/10/2026.

Interviews will take place week commencing 2nd November, face to face in our Bradford Head Office.

Right to Work in the UK

Proof of the right to work in the UK will be required from the successful candidate before any offer of employment can be confirmed.

Where permission to work in the UK is required, applicants must hold and maintain the appropriate immigration status or visa for the duration of their employment.