Regional Funeral Services Leader

Life Services Group; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Car allowance £4,500

Up to 10% annual bonus

Private medical cover

Pension 4% matched

Life assurance 2x salary

Staff rewards platform

Employee Assistance Programme

Career progression

Free on-site parking

Job summary

Dignity exists to help every family in Britain navigate difficult times with simplicity, dignity, kindness and exceptional care. The Cluster Manager role covers North West London region, leading multiple sites and brands, and driving growth through strong leadership and service excellence.

You will develop high-performing teams, manage costs, and ensure compliant operations in a fast-paced, regulated environment. A full UK driving licence and mobility across sites are required.

Qualifications

• Experience leading multiple brands across several sites.
• Ability to embed a positive, inclusive environment and collaboration.
• Track record in delivering exceptional client service levels.
• Demonstrable leadership capability in changing environments.
• Ability to drive strategic growth and performance in a community.

Responsibilities

• Lead and develop high‑performing teams across the region.
• Oversee multiple sites and brands to deliver service excellence.
• Manage costs and operate within regulatory requirements.
• Collaborate to drive growth and improve operational delivery.

Skills

Multi-site management

Brand leadership

Customer-centric leadership

Strategic growth & performance

Agile, organised & motivational

Commercial acumen

Cost management in regulated env

Driving Licence

Job description

Dignity exists to help every family in Britain navigate difficult times with simplicity, dignity, kindness and exceptional care. The Cluster Manager role covers North West London region, leading multiple sites and brands, and driving growth through strong leadership and service excellence.

You will develop high-performing teams, manage costs, and ensure compliant operations in a fast-paced, regulated environment. A full UK driving licence and mobility across sites are required.