Regional Field Installations Lead

Wickes; England; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive bonus

Private Medical and Life Assurance

Enhanced contributory pension scheme

Discount platform with savings and CB

Wellbeing benefits and Employee Assist

Job summary

Wickes is seeking a Region Installer Network Lead to steer our Wickes Approved Installers across a defined area, creating strong relationships and driving profitability while upholding quality and service standards.

You will lead and develop installers, manage SLAs and capacity, and ensure safety and compliance across sites, including driving VOC metrics and continuous improvement initiatives.

Qualifications

• Degree preferred but not essential; experience with SOPs, on-site installations and subcontractors.
• Exceptional communication, negotiation and presentation abilities; data handling and risk assessment.
• Continuous improvement and safety-minded mindset; support Wickes apprenticeship programmes.

Responsibilities

• Lead, develop, and retain a team of installers; foster a customer-focused mindset and drive high performance.
• Ensure installer SLAs are met with suitable coverage and utilization to hit volume and sales targets.
• Mitigate risk, maintain compliance with health & safety regulations, and manage site visits for quality assurance.

Skills

Leadership & motivation

Verbal & written communication

Negotiation

Presentation skills

Multitasking & attention to detail

Data confidentiality & risk assessment

Continuous improvement mindset

Safety awareness

Mentoring apprentices

Education

Degree preferred

Job description

Wickes is seeking a Region Installer Network Lead to steer our Wickes Approved Installers across a defined area, creating strong relationships and driving profitability while upholding quality and service standards.

You will lead and develop installers, manage SLAs and capacity, and ensure safety and compliance across sites, including driving VOC metrics and continuous improvement initiatives.