Regional Facilities Manager

ISS UK Limited; Penrith; On-site; GBP 45,000 - 65,000; Part time

Job summary

ISS UK Limited is seeking an experienced Regional Facilities Manager to lead the delivery of integrated hard and soft FM services across a regional portfolio. The role covers mobile sites including Penrith, York, Newcastle, Scarborough and Edinburgh with regular travel and a full UK driving licence required.

You will manage teams, stakeholders and service delivery, ensuring compliance, safety and cost controls while driving continuous improvement across sites.

Qualifications

• Senior Facilities Manager experience preferred or strong FM/SMFM ready for regional role.
• Experience leading multi-site facilities delivery across hard and soft FM.
• Comfortable reviewing statutory compliance reports and safety standards.
• Experience managing budgets, targets, and service delivery performance.
• Knowledge of recruitment, absence management, and people management processes.

Responsibilities

• Lead delivery of integrated hard and soft FM services across regional sites.
• Oversee maintenance activities across buildings, systems and assets.
• Develop and maintain stakeholder relationships as a trusted service partner.
• Provide leadership to regional teams and drive service excellence.
• Ensure health and safety, compliance, and safe systems of work are embedded.
• Manage contract budgets, financial targets and cost controls.
• Oversee recruitment, training, development, appraisal and performance management.
• Support contract mobilisations with workforce transfers and policy compliance.

Skills

Leadership

Stakeholder management

Team development

Budget management

Health & safety

Contract mobilisations

Job description

Location: Penrith, CA11 9RR (mobile role, can be based near Manchester / Cumbria / Newcastle)

Hours of work: 40

Contract Type: Permanent

We are seeking an experienced Regional Facilities Manager to lead the delivery of integrated hard and soft facilities management services across a regional portfolio, ensuring compliance, operational excellence, customer satisfaction, budget control, and continuous improvement.

Location: Mobile role covering client sites across York, Scarborough, Newcastle, Longbenton, Penrith, Thirsk and a small landlord-managed site in Edinburgh.

Candidates can be based in Manchester, Cumbria, the Newcastle corridor or the wider North West/North East region. Regular travel between sites is required.

A full UK driving licence is essential.

Job Description

This is an excellent opportunity for an established Regional Facilities Manager or a strong Facilities Manager/Senior Facilities Manager ready to take the next step into their first regional role.

The successful candidate will be responsible for leading teams, managing stakeholder relationships, and ensuring high standards of service delivery across multiple sites.

Key Responsibilities

• Lead the delivery of integrated hard and soft FM services, ensuring all services meet required standards and SLAs.
• Oversee planned, reactive, and scheduled maintenance activities across buildings, engineering systems, and assets.
• Develop and maintain strong stakeholder relationships, acting as a trusted service partner.
• Provide leadership and direction to regional teams, driving service excellence and continuous improvement initiatives.
• Ensure all health and safety requirements, compliance obligations, and safe systems of work are adhered to and embedded within the team culture.
• Manage contract budgets, financial targets, cost controls, and service performance measures.
• Oversee the effective recruitment, training, development, appraisal, and performance management of operational teams.
• Support contract mobilisations, including workforce transfers, while ensuring compliance with company policies and industry standards.

Professional and Personal Competencies/Qualifications

• Ideally an experienced Regional Facilities Manager.
• Strong Facilities Managers or Senior Facilities Managers seeking their first Regional FM role will also be considered.
• Experience managing both hard and soft FM services is preferred.
• Confident reviewing, interpreting, and challenging statutory compliance reports.
• Comfortable engaging with technical and compliance-related matters within a highly technical environment.
• Strong leadership, stakeholder management, and team development skills.
• Commercially aware with experience managing budgets, financial targets, and service delivery performance.
• Knowledge of recruitment, vetting, absence management, disciplinary procedures, and people management processes.
• Excellent organisational, reporting, and administrative skills.
• Full UK driving licence required (car/car allowance).

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.

Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]