Regional Estate Services Manager

Consortium; Sheffield; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Holidays

Job summary

Guinness Partnership is seeking a Regional Estate Services Manager to lead teams across Yorkshire, Nottinghamshire and Derbyshire in a full-time, permanent role. You will drive performance, ensure health and safety compliance, and deliver high-quality, resident-focused services across a diverse portfolio.

The role requires CIH Level 4 and IOSH certification, a full UK driving licence, and the ability to manage resources and change across a large region. This is a 35-hour work week.

Qualifications

• Senior leadership of geographically dispersed teams in a customer-facing context.
• Strong health and safety knowledge with a focus on compliance.
• Experience using KPIs and resident feedback to drive service improvements.

Responsibilities

• Lead and develop regional estate services across Yorkshire, Nottinghamshire and Derbyshire.
• Ensure safe, compliant and resident-focused estate services.
• Use performance data to identify opportunities to improve services and efficiency.
• Direct resources and manage performance against KPIs and standards.
• Engage stakeholders and foster continuous service improvement.

Skills

Leadership

Health & Safety

Performance management

Data analysis

Resource planning

Stakeholder engagement

Communication

Driving licence

Education

CIH Level 4

IOSH Certification

Tools

Microsoft Office

IT systems

Job description

Regional Estate Services Manager role in Yorkshire, Nottinghamshire & Derbyshire

Leading and developing geographically dispersed operational teams

Delivering safe, compliant and resident-focused estate services

Essential Qualifications: CIH Level 4 and Institute of Occupational Safety and Health Certification

About the role

The Guinness Partnership is looking for a Regional Estate Services Manager to join our team covering the Yorkshire, Nottinghamshire & Derbyshire region on a full-time 35 hour per week permanent basis.

What we are looking for

As Regional Estate Services Manager, you will lead and develop a geographically dispersed team to deliver safe, compliant and resident-focused estate services across a diverse portfolio of neighbourhoods.

You will be responsible for ensuring consistently high service standards, driving operational performance, maintaining strong health and safety compliance and delivering excellent outcomes for residents. Using performance data, resident feedback and operational insight, you will identify opportunities to improve services, increase efficiency and enhance the resident experience.

You will be able to demonstrate these essential skills

Significant experience leading and developing geographically dispersed operational teams within a customer-facing environment.

Proven ability to deliver high-quality services through effective performance management, coaching and employee engagement.

Experience of managing operational performance through KPIs, quality standards and resident satisfaction measures.

Strong understanding of health and safety legislation, risk management and compliance requirements, with experience of promoting a positive safety culture.

Experience of managing and allocating resources effectively to achieve service objectives and deliver value for money.

Ability to analyse performance, resident and operational data to identify trends, solve problems and drive continuous service improvement.

Experience of leading change, implementing new ways of working and embedding service improvements.

Excellent communication and interpersonal skills, with the ability to influence and build effective relationships with residents, colleagues and stakeholders at all levels.

Strong planning, organisational and prioritisation skills, with the ability to manage competing demands across a large and diverse geographical area.

Demonstrable commitment to delivering excellent customer service and improving outcomes for residents.

Experience of managing employee relations, includingperformance, conduct and capability matters.

Proficient in the use of IT systems and Microsoft Office applications, including the ability to interpret and utilise performance data.

Essential Qualifications

CIH Level 4 qualification orwillingness and ability to work towards achieving it.

Institute of Occupational Safety and Health Certification orwillingness and ability to work towards achieving it.

Full UK driving licence and access to a vehicle suitable for business use.

Due to the large geographical coverage for this role the successful candidate can be based anywhere in the Yorkshire, Nottinghamshire or Derbyshire regions.

This is an opportunity to take on a significant regional leadership role where you can make a visible difference to service quality, resident satisfaction and the environments our customers call home. You will join a collaborative organisation committed to investing in its people, continuously improving services and delivering excellent resident outcomes.