Remote Property Estate Manager

Service Care; Harrogate; Remote; GBP 32,000 - 39,000; Full time

Job summary

Service Care Solutions is recruiting a Remote Property Estate Manager to oversee a portfolio across Teesside, Stockton-on-Tees and North Yorkshire. You will manage budgets, liaise with residents and contractors, and ensure high standards of estate maintenance and customer service.

The role requires experience in estate or property management, strong communication, and the ability to work independently within a remote, nationwide UK remit. A full UK driving license is desirable.

Qualifications

• Experience in estate/property management or a similar environment.
• Experience managing budgets and service charges.
• Excellent written and verbal communication skills.
• Strong customer service and stakeholder management.
• GCSEs in Maths and English required.

Responsibilities

• Manage a portfolio of residential developments and communal/external areas.
• Prepare and manage estate budgets with timely reporting.
• Monitor expenditure to stay within agreed budgets and service charges.
• Review annual expenditure and service charge accounts.
• Conduct regular estate inspections and coordinate maintenance.
• Liaise with maintenance contractors and other service providers.

Skills

Communication skills

Customer service

Interpersonal skills

IT skills

Prioritization

Independent work

Education

GCSE/O-Level equivalents including Maths and English

Tools

MRI software

Microsoft Office

Job description

Remote Property Estate Manager Teesside / Stockton-on-Tees / North Yorkshire £35,877 per annum including Car Allowance 37 hours per week | Full Time Remote Working | Permanent Service Care Solutions are recruiting for an experienced Property Estate Manager to join a busy estate management team, covering a portfolio of residential developments across Teesside, Stockton-on-Tees and North Yorkshire . This is an excellent opportunity for someone with experience in estate management, property management, housing, facilities management or a similar environment , who is confident managing budgets, contractors, communal areas and customer relationships. The role will involve overseeing the effective management and maintenance of shared external and communal areas, while working closely with residents, homeowners, clients, contractors and other stakeholders.

The Role

As an Estate Manager, you will take responsibility for a portfolio of developments, ensuring estates are well maintained, budgets are effectively managed and customers receive a high-quality, responsive service. Key responsibilities will include:

• Managing a portfolio of residential developments and associated communal and external areas.
• Preparing and managing estate budgets in line with site requirements and agreed timescales.
• Monitoring expenditure and ensuring spending remains within agreed budgets.
• Reviewing annual expenditure and service charge accounts.
• Carrying out regular estate inspections and ensuring any issues identified are followed through to resolution.
• Overseeing planned and reactive maintenance across communal and external areas.
• Managing and liaising with maintenance contractors and other service providers.
• Monitoring Health & Safety Assessments, Risk Assessments, ecological reports and landscaping requirements.
• Arranging and attending resident meetings and site meetings where required.
• Building strong working relationships with homeowners, residents, clients, contractors and other stakeholders.
• Providing a professional and responsive customer service.
• Maintaining accurate records and using relevant IT systems to manage estate information, expenditure and performance.
• Identifying risks, taking ownership of issues and ensuring matters are brought to a satisfactory conclusion.
• Supporting the wider estate management team and contributing to service improvements.

About You

• Previous experience within estate management, property management, housing, facilities management or a similar environment.
• Experience of monitoring and managing budgets.
• Experience working within a performance-focused environment.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Good IT skills, particularly Microsoft Office packages.
• The ability to manage competing priorities and work to tight deadlines.
• Confidence dealing with difficult situations and resolving issues professionally.
• A positive, practical and solutions-focused approach.
• The ability to work independently while also contributing effectively as part of a team.
• GCSE/O-Level equivalent qualifications including Maths and English.
• A full valid UK driving licence.

Desirable

• Previous experience within estate or property management.
• Knowledge of Health & Safety and risk assessment requirements.
• Experience using MRI software.
• Knowledge or understanding of Biodiversity Net Gain (BNG).
• Relevant professional or estate management training.

Why Apply?

This is a fantastic opportunity to join an established organisation in a remote-based Property Estate Manager position , offering a good level of autonomy and responsibility across a varied portfolio of residential developments. If you have experience managing estates, properties, communal areas, contractors and budgets , and are looking for a role where you can take ownership of your portfolio and make a real difference to the service provided to customers, we would be keen to hear from you.