Regional Donor Services Leader

NHS Blood and Transplant; Barnsley; Sur place; GBP 55 000 - 75 000; Plein temps

Résumé du poste

NHS Blood and Transplant is seeking an Area Manager / Area Matron to lead blood donation services across a defined geographic area, providing confident leadership across several teams and ensuring safe, high-quality and efficient collection services.

You will develop a dispersed workforce, use performance and quality data to drive improvement, and ensure services meet regulatory standards while delivering an excellent donor experience.

Responsabilités

• Lead and manage blood donation teams across a defined geographical area, ensuring the safe and effective delivery of whole blood and blood component collection services.
• Take accountability for donor and product safety and ensure services operate in line with relevant quality, regulatory and governance requirements.
• Lead, motivate and develop a geographically dispersed workforce, setting clear expectations and managing performance against key performance indicators and strategic targets.
• Champion an excellent donor experience, using feedback, performance information and improvement activity to strengthen donor satisfaction, loyalty and retention.
• Lead continuous improvement and change, identifying opportunities to improve quality, efficiency and operational effectiveness.
• Lead and support quality investigations, root cause analysis, inspections and corrective and preventative actions within your area.
• Use complex operational, performance and donor information to identify issues, make informed decisions and improve service delivery.
• Manage budgets, resources, premises, equipment and expenditure effectively, identifying opportunities to improve efficiency without compromising quality or safety.
• Build effective relationships across NHSBT and work collaboratively with managers, clinicians, staff and other stakeholders to deliver organisational priorities.

Description du poste

NHS Blood and Transplant is seeking an Area Manager / Area Matron to lead blood donation services across a defined geographic area, providing confident leadership across several teams and ensuring safe, high-quality and efficient collection services.

You will develop a dispersed workforce, use performance and quality data to drive improvement, and ensure services meet regulatory standards while delivering an excellent donor experience.