Area Matron

NHS Blood and Transplant; Hanley; On-site; GBP 52,000 - 66,000; Full time

Job summary

NHS Blood and Transplant is seeking an Area Manager / Area Matron to lead blood donation services across a defined geographic area in the UK. The role focuses on visible and confident leadership, ensuring safe, high-quality, efficient services and an excellent donor experience.

You will develop people, manage resources, and drive change across NHSBT to maintain a safe supply of blood and components for patients.

Qualifications

• Substantial senior management and leadership experience in a clinical environment.
• Proven track record of improving service delivery and managing change.
• Strong leadership and negotiation skills with cross-organisational collaboration.
• Analytical, judgement and problem-solving skills with risk management.
• Experience managing clinical services within a regulatory environment and budgets.

Responsibilities

• Lead and manage blood donation teams across a defined geographical area.
• Ensure donor and product safety and compliance with quality and regulatory standards.
• Motivate and develop a dispersed workforce and manage performance against KPIs.
• Champion an excellent donor experience and drive donor satisfaction and retention.
• Lead continuous improvement, efficiency, and quality across services.
• Oversee budgets, resources, premises, equipment and expenditure; drive efficiency while maintaining safety.
• Build relationships across NHSBT and work with managers, clinicians and stakeholders to deliver priorities.
• Lead recruitment, development, coaching and performance management of clinical and non-clinical colleagues.

Skills

Senior management

Clinical leadership

Change management

Stakeholder engagement

Analytical thinking

Budget management

Education

Nurse qualification

Master's degree

NMC registration

Job description

Job Summary

Join NHS Blood and Transplant as an Area Manager / Area Matron and lead blood donation services that make a direct contribution to saving and improving lives. You will provide visible, confident leadership across several blood donation teams, ensuring safe, high-quality and efficient services while delivering an excellent experience for our donors. You will lead and develop a geographically dispersed workforce, use performance and quality information to drive improvement, and ensure services meet demanding operational and regulatory standards. You will also play an important role in developing our people, managing resources effectively and leading change, working collaboratively across NHSBT to ensure we have a safe and sufficient supply of blood and blood components for patients who need them

Main duties of the job

You will:

• Lead and manage blood donation teams across a defined geographical area, ensuring the safe and effective delivery of whole blood and blood component collection services.
• Take accountability for donor and product safety and ensure services operate in line with relevant quality, regulatory and governance requirements.
• Lead, motivate and develop a geographically dispersed workforce, setting clear expectations and managing performance against key performance indicators and strategic targets.
• Champion an excellent donor experience, using feedback, performance information and improvement activity to strengthen donor satisfaction, loyalty and retention.
• Lead continuous improvement and change, identifying opportunities to improve quality, efficiency and operational effectiveness.
• Lead and support quality investigations, root cause analysis, inspections and corrective and preventative actions within your area.
• Use complex operational, performance and donor information to identify issues, make informed decisions and improve service delivery.
• Manage budgets, resources, premises, equipment and expenditure effectively, identifying opportunities to improve efficiency without compromising quality or safety.
• Build effective relationships across NHSBT and work collaboratively with managers, clinicians, staff and other stakeholders to deliver organisational priorities.
• Lead the recruitment, development, coaching and performance management of clinical and non-clinical colleagues, building capability and supporting succession planning.

About You

Experience and Knowledge

You will bring:

• Substantial senior management and leadership experience within a clinical environment, including experience of leading multidisciplinary and geographically dispersed teams.
• A proven track record of improving service delivery, implementing change and managing and motivating people to deliver strategic and business objectives.
• Strong leadership, communication, influencing and negotiating skills, with the ability to build effective relationships and work collaboratively across organisational boundaries.
• Highly developed analytical, judgement and problem-solving skills, including the ability to manage risk and use complex information to inform decisions and service improvements.
• Significant experience of managing clinical services within a regulatory environment, together with experience of budgets, financial and activity information, standards of care and clinical or compliance audit.

Qualifications and Training

• Registered Nurse with current Nursing and Midwifery Council registration (Part 1 Adult/General, Level 1 or 2), or an equivalent professional qualification.
• Educated to Master's level, demonstrated through an academic qualification or supported by extensive senior management and leadership experience.
• Evidence of commitment to continued learning and applying that learning in practice.
• Knowledge and understanding of the requirements of the Blood Safety and Quality Regulations (BSQR) and Good Manufacturing Practice (GMP).
• A valid driving licence enabling you to drive in the UK