Regional Contracts Manager - Facilities Management

Hexa Services; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading Facilities Management provider is seeking an experienced Regional Contracts Manager to oversee operational performance across multiple sites. This hybrid role involves managing contracts, ensuring compliance, and engaging with stakeholders to drive service excellence. The ideal candidate will have a strong background in FM, with a focus on risk management and continuous improvement.

Benefits

Hybrid working – office, home, and site visits

Leadership role in a growing FM business

Qualifications

• Proven experience in Facilities Management, ideally within PFI or performance-driven FM contracts.
• Strong understanding of contractual compliance, SLAs, and performance frameworks.

Responsibilities

• Ensure all FM services meet contractual and performance obligations.
• Build and maintain strong relationships with key stakeholders.
• Monitor contractual risks and drive governance across all service streams.

Skills

Stakeholder Management

Risk Management

Compliance

Service Delivery

Job description

Regional Contracts Manager - Facilities Management

The role: An established Facilities Management provider is looking for an experienced Regional Contracts Manager to oversee the operational and contractual performance of a multi-site FM portfolio. This hybrid role combines office-based, home, and site responsibilities, ensuring service excellence across multiple contracts.

Responsibilities

1. Contract & Service Delivery Management: Ensure all FM services meet contractual and performance obligations, with a focus on compliance and operational efficiency.
2. Stakeholder & Client Engagement: Build and maintain strong relationships with key stakeholders, acting as the primary point of contact for contract-related matters.
3. Risk & Compliance Oversight: Monitor contractual risks, mitigate financial deductions, and drive governance across all service streams.
4. Supplier & Performance Management: Align supply chain performance with contractual SLAs, conducting regular reviews to maintain high standards.
5. Reporting & Data Analysis: Provide accurate reporting on contract performance, risk management, and service compliance.

Requirements

• Proven experience in Facilities Management, ideally within PFI or performance-driven FM contracts.
• Strong understanding of contractual compliance, SLAs, and performance frameworks.
• Ability to manage multi-site FM portfolios and drive continuous service improvements.
• Excellent stakeholder management skills, with a strategic and solutions-driven approach.
• Strong knowledge of FM-related compliance, risk management, and financial oversight.

What’s on Offer?

• Hybrid working – office, home, and site visits
• A key leadership role in a growing FM business

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