Regional Contracts Manager — Cleaning & FM Leadership

Samsic Facility; Exeter; On-site; GBP 42,000 - 63,000; Full time

Benefits offered by this job

Company Car

Car Allowance

35 days holiday

Job summary

Samsic Facility in the United Kingdom is seeking an experienced Contracts Manager to lead multi-site cleaning operations across Wales and the South West. You will drive service delivery, quality standards and client satisfaction while developing and coaching teams.

The role requires proven contract management experience in commercial cleaning, strong leadership, excellent client relations, and a full driving licence.

Qualifications

• Proven experience managing commercial cleaning contracts/accounts.
• Experience leading multi-site operations.
• Strong recruitment, onboarding and people development.
• Excellent client relationship and communication skills.
• Health & Safety experience or qualification.

Responsibilities

• Managing cleaning operations across multiple client sites.
• Building relationships with clients via site visits and reviews.
• Monitoring standards and client satisfaction via ECAT/quality processes.
• Recruiting, onboarding and training new employees.
• Conducting site audits and maintaining safety standards.
• Resolving client queries and complaints promptly.

Skills

Client relationships

People management

Leadership

Recruitment & training

Health & Safety

Job description

Samsic Facility in the United Kingdom is seeking an experienced Contracts Manager to lead multi-site cleaning operations across Wales and the South West. You will drive service delivery, quality standards and client satisfaction while developing and coaching teams.

The role requires proven contract management experience in commercial cleaning, strong leadership, excellent client relations, and a full driving licence.