Regional Clinic Operations Coordinator

Boots; London Borough of Ealing; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Boots Discount Card

Free hearing aids if required as an 직원

Free flu vaccination

Pension scheme and life assurance

Flexible Benefits Box

Health Hero wellbeing support

Long-service awards

25-30 days' annual leave plus bank may

Job summary

Boots Hearingcare is looking for a Regional Coordinator to support clinics across Region 8. You will help keep diaries running smoothly, coordinate staffing and resources, and ensure customers have an exceptional journey to better hearing.

You will work with regional leaders and clinical teams to drive efficient operations. The role emphasizes diary analysis, stakeholder collaboration, and hands-on operational support, including onboarding and safety compliance.

Qualifications

• 3–5 years' experience in operations coordination, office management or a similar role.
• Strong organisational and planning abilities with effective time management.
• Excellent communication and customer-focused mindset.
• Willingness to learn and adapt within a multi-site healthcare environment.

Responsibilities

• Partner with the Senior Regional Sales Manager to maximise productivity and reduce waste.
• Analyse diary potential and improve customer accessibility across clinics.
• Coordinate regional diaries, staffing schedules and absence cover.
• Support customers via appointment confirmation calls and rescheduling.
• Manage stock, loan hearing aids and allocation of assets for new starters and leavers.
• Provide day-to-day operational support and act as a primary point of contact for queries.

Skills

Strong organisational skills

Time management

Excellent communication

Proactive problem-solving

Calm under pressure

Collaborative

Job description

Boots Hearingcare is looking for a Regional Coordinator to support clinics across Region 8. You will help keep diaries running smoothly, coordinate staffing and resources, and ensure customers have an exceptional journey to better hearing.

You will work with regional leaders and clinical teams to drive efficient operations. The role emphasizes diary analysis, stakeholder collaboration, and hands-on operational support, including onboarding and safety compliance.