Regional Operations Coordinator – Multi-Clinic Impact

Boots Hearingcare Ltd

Greater London

On-site

GBP 26,000 - 32,000

Full time

6 days ago

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Benefits offered by this job

Bonus

Boots Discount Card

Free hearing aids

Free flu vaccination

Pension

Flexible benefits box

Health wellbeing support

Long-service awards

Job summary

Boots Hearingcare Ltd is seeking a Regional Coordinator to support our clinics across Region 8. You will help keep diaries running smoothly, coordinate staffing and resources, and ensure customers receive an exceptional journey to better hearing.

You’ll work with the Senior Regional Sales Manager, Hearing Aid Audiologists and clinic teams, aiming to improve diary efficiency, accessibility and overall clinic performance.

Qualifications

3–5 years' experience in operations coordination or office management.
Strong organisational and time-management skills.
Excellent communication and customer-focused mindset.
Comfort with systems, data and scheduling tools.
Able to adapt to changing priorities and multi-site support.

Responsibilities

Coordinate regional diaries, staffing schedules and absence cover.
Support clinic teams and confirm appointments with customers.
Coordinate remote services and mobile audiologists.
Manage stock, loan hearing aids and asset allocation.
Provide day-to-day operational support and be a point of contact.
Support compliance training and onboarding/offboarding.
Track and report health and safety incidents.

Skills

Operations coordination

Diaries management

Staffing planning

Customer service mindset

Problem-solving

Job description

You’ll work with the Senior Regional Sales Manager, Hearing Aid Audiologists and clinic teams, aiming to improve diary efficiency, accessibility and overall clinic performance.

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