Regional Cleaning Operations Manager

Fairford Associates

Reading

On-site

GBP 40,000 - 60,000

Full time

3 days ago

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Job summary

Fairford Associates is seeking an experienced Area Manager to oversee a portfolio of cleaning contracts in the Oxford/Reading area. The role focuses on delivering quality service across offices, factories and public sites while maintaining profitability and compliance with policies.

Responsibilities include staff recruitment, training, health & safety compliance, cost control, and planning work schedules. A full UK driving license and strong leadership are essential for success in this

Qualifications

Experience of overseeing multi sites and have had some time managing this type of portfolio.
Strong Customer Service skills
A well-rounded cleaning Industry Experience
Strong customer service and communication skills
Ability to work well under pressure
Excellent IT Knowledge / Skills
Good planning / organisation and time management skills
Excellent leadership and problem-solving skills
Good cost control skills
Excellent team working skills
Confident, proactive and persuasive
Driven and ambitious
Possess a full UK driving license

Responsibilities

To ensure that work is undertaken in line with the Company policies / procedures and current legislation.
To ensure at all times the Company’s image is maintained and its interests safeguarded.
To ensure contract retention targets are met on a consistent basis.
To ensure all aspects of Health and Safety are adhered to at all times and ensure that quarterly H&S audits are carried out with a monthly cleaning inspection.
To ensure the recruitment and selection of employees and termination is carried out within the framework of the current employment legislation.
To recruit, train and develop employees and be responsible for their welfare and problems.
To manage a motivates, flexible and contented workforce.
To control overheads and operational costs for the Account and ensure profitability.
Bring about cost saving initiative where applicable.
To develop opportunities for other services to be supplied by the company
To plan, manage and organise the operational activities of the Account and oversee work scheduling.
Ensuring proper standards of service / cleaning are established and maintained, any deficiency is remedied as soon as possible.
To liaise with the client to ensure the smooth running of the Account.
Always ensuring the Account is adequately always staffed and services are properly supervised.
To complete Performance reviews for their employees and ensure they are complying with the policies / procedures of the company and the client.
Always ensuring the adequate equipment and materials are available at the site.
To administer the Account including relations, training, personnel, and accident reporting, together with the company’s grievance and disciplinary procedure.
To maintain and control Account costs through the control of materials and wages to ensure expenditure is within agreed budgetary guidelines.
To attend training courses and meetings as requested to keep abreast of new techniques and skills.
To carry out any other reasonable request from the job holders superior.
Ensure adequate planning for the successful start of new / existing contracts including TUPE.