Cleaning Operations Specialist

Fairford Associates; London; Ibrido; GBP 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Fairford Associates in North London is seeking an experienced Cleaning Operations Support candidate for a full-time role at our London head office (N11). You will support the field-based operational team, manage cleaning on multiple client sites, and ensure service quality within budgets and policies.

Strong communication and data accuracy are essential. The role requires the ability to work under pressure, meet deadlines, and handle requests promptly with minimal supervision; a second language

Competenze

• Experience in cleaning or facilities management is preferred.
• Ability to work under pressure and meet deadlines.
• Strong written and verbal communication skills.
• High attention to detail and accuracy in data input.
• Ability to work with minimal supervision.
• Good organisational skills and time-management.
• Second language (Spanish or Portuguese) is an advantage but not essential.

Mansioni

• Support the field-based operational team to ensure smooth running across client sites.
• Manage cleaning on multiple client sites across the region.
• Ensure high quality standards are met within budgets and company policies.
• Provide excellent customer service; respond to client requests promptly and professionally; address and resolve complaints or escalate as needed.

Conoscenze

Data entry speed

Attention to detail

Written and verbal communication

Time management

Organisational skills

Client communication

MS Office

CRM / data platforms

Strumenti

MS Office

CRM / data platforms

Descrizione del lavoro

Fairford Associates in North London is seeking an experienced Cleaning Operations Support candidate for a full-time role at our London head office (N11). You will support the field-based operational team, manage cleaning on multiple client sites, and ensure service quality within budgets and policies.

Strong communication and data accuracy are essential. The role requires the ability to work under pressure, meet deadlines, and handle requests promptly with minimal supervision; a second language