Regional Cleaning Operations Lead

Jones Lang LaSalle Incorporated; Brentford; On-site; GBP 42,000 - 56,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Site Manager to oversee regional cleaning operations across multiple sites in the UK. You will lead site teams, implement strategic direction, and ensure high standards of safety, quality and client satisfaction.

You will coordinate rosters, training, recruitment and development, while maintaining strong stakeholder relationships and adherence to JLL's values. This role emphasizes leadership, planning and execution of a sustainable cleaning program.

Qualifications

• Experience in managing cleaning operations across multiple sites.
• Ability to recruit, induct, develop and retain staff.
• Knowledge of health and safety and ISO9001 quality principles.

Responsibilities

• Lead cleaning teams across multiple sites to deliver a positive and professional client experience.
• Plan advanced cleaning operations with clear schedules and sign-offs to avoid gaps between sites.
• Manage budgets, rosters, attendance, and holidays with transparent reporting.
• Deliver effective daily and monthly communications and concise written progress reports.
• Drive brand alignment with JLL standards and culture, and pursue sustainable service improvements.
• Monitor KPIs/SLAs, conduct quality audits, and ensure compliance with data protection regulations.

Skills

Operational management

People development

Difficult conversations

High personal standards

Innovative thinking

Organised

Stakeholder communication

Leadership

DSB cleared

Education

Maths GCSEs or equivalent

English GCSEs or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Jones Lang LaSalle Incorporated is seeking a Site Manager to oversee regional cleaning operations across multiple sites in the UK. You will lead site teams, implement strategic direction, and ensure high standards of safety, quality and client satisfaction.

You will coordinate rosters, training, recruitment and development, while maintaining strong stakeholder relationships and adherence to JLL's values. This role emphasizes leadership, planning and execution of a sustainable cleaning program.