Regional Care Operations Leader

Domus Recruitment; Wakefield; On-site; GBP 60,000 - 65,000; Full time

Job summary

Domus Recruitment is seeking an experienced Regional Support Manager to take operational responsibility for multiple CQC‑regulated services supporting younger adults with learning disabilities, autism and complex needs. You will lead regional teams to deliver person-centred care and maintain high regulatory standards.

You will oversee audits, safeguarding, recruitment, supervision, budgets and collaborations with local authorities to drive service development and quality improvements across the

Qualifications

• 3-5 years' experience in multi-site management within health and social care.
• Experience supporting younger adults aged 18-35 with learning disabilities, autism and/or complex needs.
• Strong understanding of CQC regulations, the Health and Social Care Act and safeguarding requirements.
• Experience managing recruitment, retention, performance and workforce planning.

Responsibilities

• Ensure all services meet and exceed CQC standards, local authority requirements and internal KPIs.
• Lead regular compliance and quality audits, implementing robust action plans where required.
• Act as a key escalation point for safeguarding concerns, ensuring incidents are appropriately reported, investigated and resolved.
• Mentor, coach and develop House/Service Managers, promoting strong leadership and professional development.
• Oversee regional recruitment, retention and workforce planning, ensuring safe staffing levels and minimising agency reliance.
• Support managers with supervisions, appraisals, performance management and disciplinary processes.
• Manage regional budgets and operational expenditure, ensuring resources are used effectively without compromising quality.
• Work closely with local authorities, social work teams and commissioners to manage referrals, transitions and occupancy.
• Ensure support plans are personalised and outcome-focused, promoting independence, education, employment and community integration.
• Develop strong working relationships with families, advocates, healthcare professionals and multidisciplinary teams.
• Drive continuous improvement and identify opportunities for service development across the region.

Skills

Communication

Leadership

Organisational skills

Education

NVQ/QCF Level 5 in Leadership and Management for Health and Social Care

Job description

Domus Recruitment is seeking an experienced Regional Support Manager to take operational responsibility for multiple CQC‑regulated services supporting younger adults with learning disabilities, autism and complex needs. You will lead regional teams to deliver person-centred care and maintain high regulatory standards.

You will oversee audits, safeguarding, recruitment, supervision, budgets and collaborations with local authorities to drive service development and quality improvements across the