Regional Care Operations Lead — Travel‑Ready

Welford Healthcare Ltd; Waverley; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Fully expensed company vehicle

Job summary

Welford Healthcare Ltd. is seeking a Regional Support Manager to oversee multiple homes in the South of England.

You will work hands-on with Home Managers to ensure compliant, well-run operations and high resident satisfaction. In this autonomous role, you will influence how the business runs, drive improvements after inspections, support safeguarding and HR investigations, and travel extensively to sites across Surrey and Oxford.

Qualifications

• Senior care home management experience (e.g. Home Manager/Deputy/Clinical Lead).
• Experience in large care home environments.
• Experience managing safeguarding investigations and attending multi-disciplinary meetings.
• Proven stability and longevity in previous roles.
• Willingness to travel extensively across the region.

Responsibilities

• Provide on-site support to Home Managers to help homes maintain CQC ratings.
• Develop, implement and monitor robust action plans after inspections and audits.
• Support safeguarding investigations and attend multidisciplinary meetings as required.
• Drive occupancy and support positive resident and relative experiences.
• Assist with payroll management, cost control and workforce planning to minimise agency use.
• Review compliance reports and translate findings into practical actions.

Skills

Relationship building

Calm under pressure

Highly organised

Data interpretation

Travel readiness

IT systems proficiency

Tools

IT systems

Job description

Welford Healthcare Ltd. is seeking a Regional Support Manager to oversee multiple homes in the South of England.

You will work hands-on with Home Managers to ensure compliant, well-run operations and high resident satisfaction. In this autonomous role, you will influence how the business runs, drive improvements after inspections, support safeguarding and HR investigations, and travel extensively to sites across Surrey and Oxford.