Regional Aftersales Retention Consultant – SE England

Confidential; Farnborough; Remote; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Company Car

Fuel Card

Pension Plan

Cashback health care

25 days annual leave (plus Bank HOLID)

Job summary

Confidential in the United Kingdom seeks a high-performing Aftersales Automotive Consultant to drive service retention growth across the South and South-East England. You will lead retailers with analyses, implement targeted marketing campaigns, and develop processes to maximise opportunities.

This field-based role requires travel across the region, up to three days away from home, and offers a competitive salary with a performance bonus, a company car, fuel card, and a pension plan.

Qualifications

• Understanding of customer retention principles and aftersales marketing concepts.
• Ability to interpret data from multiple sources and make recommendations.
• Strong communication and relationship-building skills.
• Willingness to travel across the UK region as required.

Responsibilities

• Develop network-wide strategies to improve aftersales retention.
• Lead regular retailer retention reviews with KPI analysis and reports.
• Support retailers in marketing campaigns and process improvements.
• Document visits and action plans to track progress.

Skills

Customer Retention

Aftersales Marketing

Data analysis

Relationship management

Tools

CRM software

MIS reporting tools

Job description

Confidential in the United Kingdom seeks a high-performing Aftersales Automotive Consultant to drive service retention growth across the South and South-East England. You will lead retailers with analyses, implement targeted marketing campaigns, and develop processes to maximise opportunities.

This field-based role requires travel across the region, up to three days away from home, and offers a competitive salary with a performance bonus, a company car, fuel card, and a pension plan.