Field-Based Automotive Aftersales Consultant – Growth

Howett Thorpe; England; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Bonus scheme

Company car

Fuel card

Pension

Healthcare cashback scheme

25 days holiday

Job summary

Howett Thorpe is seeking an Automotive Aftersales Consultant to join their team in the South East region. This permanent, field-based role covers South East England with quarterly visits to the Surrey office, focusing on improving customer retention and aftersales performance.

You will analyse performance data, deliver recommendations, build client relationships and provide training and guidance. A full UK driving licence and willingness to travel are required, with a competitive salary and

Qualifications

• Previous experience within automotive aftersales or service operations.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• The ability to interpret data and make commercial recommendations.
• A self-motivated and proactive approach to work.
• Strong organisational and time management skills.

Responsibilities

• Analyse business performance and identify opportunities for improvement.
• Conduct regular client reviews and deliver actionable recommendations.
• Support customer retention and engagement initiatives.
• Provide training, guidance and best practice advice to stakeholders.
• Produce reports, action plans and performance reviews.
• Build and maintain strong relationships with clients across the region.
• Monitor progress against agreed objectives and support continuous improvement.

Skills

Analytical skills

Communication

Data interpretation

Time management

Stakeholder management

Proactivity

Job description

Howett Thorpe is seeking an Automotive Aftersales Consultant to join their team in the South East region. This permanent, field-based role covers South East England with quarterly visits to the Surrey office, focusing on improving customer retention and aftersales performance.

You will analyse performance data, deliver recommendations, build client relationships and provide training and guidance. A full UK driving licence and willingness to travel are required, with a competitive salary and