Regional Account Manager

Hallgarten & Novum Wines; West Midlands; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellness benefits

Career advancement opportunities

Travel expense coverage

Access to world-class wines

Job summary

Hallgarten & Novum Wines in the West Midlands seeks a Regional Account Manager to drive annual sales targets and expand profitable accounts across the Midlands.

You will work closely with the Regional Sales Manager to cultivate key prospects, manage campaigns, and ensure timely orders, strong product knowledge, and compliant trading.

The role includes hosting wine dinners, attending regional events, and promoting the portfolio of world-class wines while delivering exceptional customer service.

Qualifications

• WSET level 3 or higher preferred and commercially applied knowledge.
• Track record of 2+ years driving sales growth and strong account management.
• Experience selling to on-trade and independent off-trade channels desirable.
• Driving licence required.
• Comprehensive product knowledge training and sales technique support.
• PCA and expenses for business-related travel may apply.
• Health and wellness benefits are provided.

Responsibilities

• Drive annual sales and net contribution targets.
• Develop business with key prospects with Sales Manager.
• Cultivate and optimize an active prospect list for profitable new accounts.
• Implement strategic time management and customer engagement strategies.
• Maintain up-to-date product knowledge for conversations at all levels.
• Collaborate with Marketing and brand managers on Agency-driven issues.
• Keep stakeholders informed and communicate with all Company departments.
• Represent Hallgarten at regional and national events; promote the brand.

Skills

Wine passion

Customer-centric

Interpersonal skills

Commercial awareness

Organization/time management

Communication adaptability

Education

WSET level 3 or equivalent

Job description

To achieve/exceed annual targets by maintaining existing and opening new accounts in the West Midlands, which fit the turnover and profitability criteria set out by the company

Primary Responsibilities

• Drive the achievement of the annual sales and net contribution targets.
• To work closely with your Sales Manager to develop business with key prospects.
• Strategically cultivate and optimize an active prospect list, ensuring that new accounts opened are of suitable size and profitability
• Implement strategic time management and develop a sophisticated customer engagement strategy to ensure consistent, high-impact interactions with critical accounts, while allocating sufficient capacity for prospecting.
• To ensure that your product knowledge is sufficient to be able to converse comfortably with customers and prospects at all levels.
• Commitment to key supplier targets for our most important brands and to liaise with the Marketing team and brand managers on any Agency-driven issues.
• To ensure that you keep yourself up to date at all times as regards vintage changes, out of stock situations and major new listings and de-listings.
• To communicate efficiently and in a timely fashion with all Company departments.
• Collaborate closely with the Credit Control department to uphold stringent adherence to trading terms and financial compliance.
• To make full use of any promotional activity arranged by the Company.
• To make full use of visiting suppliers and to ensure that you are well prepared for these visits and that the time invested by our suppliers is fully maximized.
• To comply with the Company’s procedures in all respects
• To attend and represent Hallgarten at Regional and National events and to always promote the best possible impression of Hallgarten Wines.
• Where required, to host wine dinners and events to promote the sales and raise the company profile across the region.
• To work within agreed expense budgets (including samples) and to ensure that all expenditure is carefully planned and controlled.
• To submit any requested regular or ad hoc reports within an agreed timeframe.

Knowledge, Skills & Behaviours

• Passion for wine
• Demonstrated commitment to continuous professional development, actively pursuing advanced knowledge and skills to maintain a competitive edge.
• Obsessive customer-centric approach to business
• Possesses exceptional interpersonal and communication acumen, including active listening and the ability to skilfully adapt communication styles to effectively engage diverse stakeholders and consistently secure favourable outcomes
• Sound commercial awareness
• Superior organizational and time management capabilities, enabling efficient prioritization, strategic planning, and the effective execution of multiple initiatives

Experience & Qualifications

• Driving licence
• WSET qualified ideally to level 3 or equivalent and the commercial application of this knowledge
• A proven track record of over two years in driving substantial sales growth and delivering exemplary account management, consistently exceeding targets.
• Experience of selling to on trade and independent off trade channels desirable
• Competitive salary with personal and company performance related bonus
• Opportunities for career advancement within a dynamic and growing company.
• Comprehensive training and support in product knowledge and sales techniques.
• Access to a diverse portfolio of world-class wines.
• PCA and expenses for business-related travel.
• Health and wellness benefits.

Job title: Regional Account Manager, Midlands

Reports to: Regional Sales Manager

Dept/Location: Regional Sales

Direct reports: 0

If you have a passion for wine, a customer-centric mindset and have proven wine sales experience you are invited to apply for the Account Manager position at Hallgarten & Novum Wines. Join us in our commitment to delivering exceptional wines and building lasting relationships with our customers.

Our 5 values are Partnership, Positivity, Passion, Pride and Progression; you will find a collaborative, supportive friendly team at Hallgarten Wines which gives you the platform to succeed and grow.

We are an equal opportunity employer and are committed to equality of opportunity for our current and future employees irrespective of their gender, age, race, disability, marital status, religion or belief, or sexual orientation. We believe that the wide range of perspectives that result from diversity promotes innovation and business success. If you need reasonable adjustments at any point in the recruitment process, please let us know and in your application, please feel free to note which pronouns you use.