Refuge & Dispersed Lead

IDAS; Doncaster; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Comprehensive training

Contributory pension

Employer-paid health cash plan

Access to national discount schemes

Job summary

IDAS in Doncaster is recruiting for a role focused on day-to-day case management, offering practical and emotional support to a small caseload of high-risk clients. You will oversee allocations, rosters, and performance while ensuring safeguarding compliance across services.

You will liaise with police, housing, and health professionals, represent IDAS at MARAC and multi-agency meetings, and deliver group programmes. Commitment to equality and inclusive services is essential.

Qualifications

• Experience in case management or safeguarding.
• Ability to manage a small caseload of high-risk clients.
• Experience liaising with external agencies such as police, housing and health services.

Responsibilities

• Provide day-to-day case management support and guidance to a small team of practitioners.
• Hold a small caseload of high-risk clients, offering practical and emotional support.
• Oversee case allocation, staff rotas, and performance management.
• Ensure safeguarding concerns are addressed and services are delivered in line with IDAS policies.
• Liaise with external agencies including police, legal services, housing, and health professionals.
• Represent IDAS at MARAC, case conferences, and multi-agency meetings.
• Deliver and oversee group programmes for clients.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities.

Job description

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AtIDAS (Independent Domestic Abuse Services), we are committed to supporting individuals and families impacted by domestic abuse and sexual violence. As the leading specialist charity in Yorkshire, we are looking for dedicated, compassionate, and courageous individuals to join our inclusive and inspiring team. Whether you're seeking a meaningful career or a new challenge, this is your opportunity to contribute to life-changing work in a supportive and flexible environment.

We are proud to be an equal opportunities employer and are committed to fostering a diverse, inclusive, and respectful workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring, and we actively encourage applications from underrepresented groups. IDAS is committed to safeguarding children and vulnerable adults, and this role will adhere to safer recruitment procedures in accordance with our organisational policies.

About the Role

In this role, you will:

• Provide day-to-day case management support and guidance to a small team of practitioners.
• Hold a small caseload of high-risk clients, offering practical and emotional support.
• Oversee case allocation, staff rotas, and performance management.
• Ensure safeguarding concerns are addressed and services are delivered in line with IDAS policies.
• Liaise with external agencies including police, legal services, housing, and health professionals.
• Represent IDAS at MARAC, case conferences, and multi-agency meetings.
• Deliver and oversee group programmes for clients.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities, including those who are underrepresented or marginalised.

In return, we offer:

• Comprehensive training and development opportunities
• Competitive salary: £34,811 per annum
• 26 days annual leave plus statutory bank holidays (pro-rata for part-time)
• Contributory pension scheme
• Employer-paid health cash plan
• Access to national discount schemes

Contract: Permanent
Location: Doncaster
Hours: Full-time

Closing date: 09:00 AM on 30/10/2026

Interview date: 17/11/2026