Womens Support Worker

IDAS (Independent Domestic Abuse Service); York and North Yorkshire; On-site; GBP 22,000 - 26,000; Part time

Benefits offered by this job

Comprehensive training and development

Contributory pension scheme

Employer-paid health cash plan

Access to national discount schemes

Job summary

IDAS (Independent Domestic Abuse Services) in York is seeking a part-time caseworker to support women and children in refuge. You will assist with benefits, budgeting, and accessing external services, while coordinating with safeguarding and multi-agency partners.

The role involves up to 8 family caseloads, risk and needs assessments, and helping families move toward resettlement, under a 12-month fixed-term parental leave cover. 30 hours weekly in a flexible environment.

Responsibilities

• Provide practical and emotional support to women and children living in the refuge, supporting clients with benefits claims, budgeting, and accessing external services.
• Accompany clients to appointments such as court, solicitors, and healthcare providers, and attend MARAC and other multi-agency meetings to advocate for clients.
• Work with other agencies to secure specialist support for issues such as debt or substance misuse, and assist with resettlement services for families moving on from the refuge.
• Support safeguarding and child welfare in collaboration with the Child Support Worker.
• Hold a caseload of up to 8 families, offering tailored support through structured plans.
• Complete risk and needs assessments and respond appropriately in line with IDAS policies.
• Promote activities that support recovery and empowerment.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities, including those who are underrepresented or marginalised.

Job description

At IDAS (Independent Domestic Abuse Services), we are committed to supporting individuals and families impacted by domestic abuse and sexual violence. As the leading specialist charity in Yorkshire, we are looking for dedicated, compassionate, and courageous individuals to join our inclusive and inspiring team. Whether you're seeking a meaningful career or a new challenge, this is your opportunity to contribute to life-changing work in a supportive and flexible environment.

We are proud to be an equal opportunities employer and are committed to fostering a diverse, inclusive, and respectful workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring, and we actively encourage applications from underrepresented groups. IDAS is committed to safeguarding children and vulnerable adults, and this role will adhere to safer recruitment procedures in accordance with our organisational policies.

Please note: This post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

About The Role

In this role, you will:

• Provide practical and emotional support to women and children living in the refuge, supporting clients with benefits claims, budgeting, and accessing external services.
• Accompany clients to appointments such as court, solicitors, and healthcare providers, and attend MARAC and other multi-agency meetings to advocate for clients.
• Work with other agencies to secure specialist support for issues such as debt or substance misuse, and assist with resettlement services for families moving on from the refuge.
• Support safeguarding and child welfare in collaboration with the Child Support Worker.
• Hold a caseload of up to 8 families, offering tailored support through structured plans.
• Complete risk and needs assessments and respond appropriately in line with IDAS policies.
• Promote activities that support recovery and empowerment.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities, including those who are underrepresented or marginalised.

In Return, We Offer

• Comprehensive training and development opportunities
• Competitive salary: £23,952.97 per annum pro rata
• 26 days annual leave plus statutory bank holidays (pro-rata for part-time)
• Contributory pension scheme
• Employer-paid health cash plan
• Access to national discount schemes

Contract: Fixed Term for 12 months - parental leave cover

Location: York

Hours: Part-time - 30 hours

Please refer to the job description linked in the right-hand menu for more information about the role.

Closing date: 09:00 AM on 26/10/26

Interview Date: 03/10/26

We look forward to receiving your completed application.

If you have any queries regarding your application, please email: [e-mail]