Womens Support Worker

IDAS; York and North Yorkshire; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Training

Leave entitlements

Pension

Health plan

Discount schemes

Job summary

IDAS is seeking a dedicated individual to provide practical and emotional support to women and children living in the refuge in York. This role emphasizes safeguarding, advocacy, and collaboration with partner agencies to enable safe resettlement and access to services.

You will carry a caseload of up to 8 families and work within a supportive, inclusive team, contributing to life-changing outcomes for clients. Training is provided and the role aligns with safer recruitment policies.

Qualifications

• Experience in supporting women and families in crisis settings is desirable.
• Good communication and advocacy skills.
• Ability to work with multi-agency partners.

Responsibilities

• Provide practical and emotional support to women and children living in the refuge, assisting with benefits, budgeting and services.
• Accompany clients to appointments (court, solicitors, healthcare) and attend MARAC and other meetings.
• Collaborate with agencies to secure specialist support for debt or substance misuse and assist with resettlement.
• Support safeguarding and child welfare in partnership with the Child Support Worker.
• Manage a caseload of up to 8 families with tailored, structured plans.
• Complete risk and needs assessments and follow IDAS policies.

Job description

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At IDAS (Independent Domestic Abuse Services), we are committed to supporting individuals and families impacted by domestic abuse and sexual violence. As the leading specialist charity in Yorkshire, we are looking for dedicated, compassionate, and courageous individuals to join our inclusive and inspiring team. Whether you're seeking a meaningful career or a new challenge, this is your opportunity to contribute to life-changing work in a supportive and flexible environment.

We are proud to be an equal opportunities employer and are committed to fostering a diverse, inclusive, and respectful workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring, and we actively encourage applications from underrepresented groups. IDAS is committed to safeguarding children and vulnerable adults, and this role will adhere to safer recruitment procedures in accordance with our organisational policies.

Please note: This post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

About the Role

In this role, you will:

• Provide practical and emotional support to women and children living in the refuge, supporting clients with benefits claims, budgeting, and accessing external services.
• Accompany clients to appointments such as court, solicitors, and healthcare providers, and attend MARAC and other multi-agency meetings to advocate for clients.
• Work with other agencies to secure specialist support for issues such as debt or substance misuse, and assist with resettlement services for families moving on from the refuge.
• Support safeguarding and child welfare in collaboration with the Child Support Worker.
• Hold a caseload of up to 8 families, offering tailored support through structured plans.
• Complete risk and needs assessments and respond appropriately in line with IDAS policies.
• Promote activities that support recovery and empowerment.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities, including those who are underrepresented or marginalised .

In return, we offer:

• Comprehensive training and development opportunities
• 26 days annual leave plus statutory bank holidays (pro-rata for part-time)
• Contributory pension scheme
• Employer-paid health cash plan
• Access to national discount schemes

Contract: Fixed Term for 12 months - parental leave cover
Location: York
Hours: Part-time - 30 hours

Closing date: 09:00 AM on 26/10/26

Interview Date: 03/10/26