Administrator - Healthy Child Programme

Sussex Community NHS Foundation Trust; Copthorne; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

NHS staff benefits

Discounts for NHS staff

Flexible working patterns

Job summary

Sussex Community NHS Foundation Trust is seeking an administrator to support the Healthy Child Programme (0-5 years) in East Grinstead and Burgess Hill. The role focuses on efficient clerical duties, appointment bookings, and data management within a busy NHS team.

You will work under the Team Lead, collaborating with clinical staff and other Administrators, ensuring deadlines are met and confidentiality is maintained. The post is primarily office-based, 9-5, Monday to Friday.

Qualifications

• Strong communication and organisational skills are essential.
• Experience with administrative tasks and data management.
• Proficiency with Microsoft Office and SystmOne databases.

Responsibilities

• Provide admin support to the Healthy Child Programme 0-5 years team.
• Manage appointments, waiting lists, and venues; maintain stock and databases.
• Maintain confidentiality and liaise with professionals across teams.

Skills

Communication skills

Organisational skills

Clerical abilities

Microsoft Office

SystmOne

Tools

SystmOne

Microsoft Office

Job description

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times. We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services. Why work for us?

• Positive 2025 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Research opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff
• Taking on Champion Roles and Champion meetings i.e. Health & safety & SystmOne electronic records, and relaying this information to the team.
• Management of hub admin rota.
• Supporting new administrators in practice.
• Develop and maintain efficient systems for processing workloads.
• Good knowledge with use of Microsoft packages.
• To support team lead in administrational and performance reporting duties (in terms of looking at Scholar).
• To carry out any other hub administrator duties including; photocopying, managing hub email, duty/appointments line, and management of S1 tasks.
• Accurately recording telephone messages, dealing with enquiries from other agencies and service users.
• Empathetic approach when dealing with staff or service users including dealing with difficult situations.
• Attend hub and admin team meetings on a regular basis.
• Making up meeting agendas and taking minutes.
• Ordering stationary and PPE for the hub.
• Maintaining medical equipment databases and raising I.T support requests.
• Provide reciprocal cover for annual leave and sickness absence.
• Supporting team lead with quarterly Health & Safety environmental risk assessments.
• Organise workload showing ability to prioritise in order to achieve set time scales.
• Able to work within boundaries of the role and to ask/ seek support if needed.
• The role is primarily office based 9-5 Monday - Friday.
  A vacancy has arisen for an administrator with good communication skills and excellent organisational/clerical abilities to work with the Healthy Child Programme (HCP) 0-5 years team in East (East Grinstead and Burgess Hill) West Sussex. The role will be based at East Grinstead Health Centre

All our HCP teams are busy but friendly and diverse. You will need to work independently and collaboratively with the Team Lead, clinical staff, and the other Administrators within the team and across the Horsham Hub. The post requires a flexible approach as it involves working with different disciplines within the HCP. The ability to work to deadlines, under pressure and without supervision is essential. The following skills are essential to the role: experience with databases such as SystmOne and be able to learn new IT systems easily, competency with Microsoft Office systems and word processing, excellent telephone manner and communication skills, and maintenance of strict confidentiality. The successful candidate will liaise with a range of professionals, manage waiting lists, book appointments, book venues, maintain stock control of resources, maintain and create databases and spreadsheets, and importantly, maintain a positive attitude, embodying the values of the organisation. We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.