Recycling & Engagement Leader — Drive 70% Target

Biffa Group; Hounslow; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Biffa seeks a Recycling & Engagement Manager to lead Heathrow Airport's recycling initiatives, engaging retailers, hospitality operators and airlines to drive the 70% recycling goal.

Based full-time at Heathrow, you will develop action plans, conduct waste audits, and collaborate with airport teams to deliver practical, safe, and commercially viable solutions, inspiring behavioural change across the site.

Qualifications

• Minimum of 5 years' experience in waste management, recycling or resource recovery.
• Experience conducting waste audits and developing practical recycling improvement plans.
• Knowledge of waste segregation, recycling processes, contamination management and relevant UK waste legislation.
• Excellent communication, presentation and stakeholder engagement skills.
• Confident to influence decision-makers and inspire positive behavioural change.
• Strong organisational, analytical and problem-solving skills, with a proactive and commercially aware approach.

Responsibilities

• Drive recycling improvements: Develop and deliver initiatives supporting Heathrow's 70% recycling ambition.
• Engage stakeholders: Build relationships with airport retailers, hospitality operators, airlines and businesses to encourage participation and lasting change.
• Conduct waste audits: Assess waste streams, contamination levels and recycling performance to identify opportunities.
• Develop solutions: Create tailored recycling action plans, advising on segregation, collections and resource efficiency.
• Educate and inspire: Deliver engaging presentations, training and awareness campaigns to businesses, employees and contractors.
• Collaborate with operational teams: Work with Biffa colleagues to ensure recycling solutions are practical, safe and commercially viable.
• Measure success: Track progress, report on improvements and share results with Heathrow and Biffa stakeholders.

Skills

Waste management

Recycling

Stakeholder engagement

Communication

Analytical skills

Education

CIWM membership advantageous

Job description

Biffa seeks a Recycling & Engagement Manager to lead Heathrow Airport's recycling initiatives, engaging retailers, hospitality operators and airlines to drive the 70% recycling goal.

Based full-time at Heathrow, you will develop action plans, conduct waste audits, and collaborate with airport teams to deliver practical, safe, and commercially viable solutions, inspiring behavioural change across the site.