Recruitment & Onboarding Officer

United Welsh; Caerphilly; In loco; GBP 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

United Welsh is seeking a Recruitment and Onboarding Officer to coordinate the end-to-end candidate experience from vacancy approval to probation completion. You will support managers with adverts, shortlisting and interviews, and manage offers and pre‑employment checks while ensuring accurate documentation.

You will create engaging onboarding experiences, own inductions, track milestones, and maintain confidential HRIS/ATS records.

Competenze

• Experience in recruitment and onboarding processes.
• Knowledge of right to work requirements and recruitment compliance.
• Experience using HRIS and ATS systems.
• Strong organisational skills and attention to detail.

Mansioni

• Coordinate recruitment from vacancy approval to appointment and onboarding from offer to probation completion.
• Assist managers with job descriptions, adverts and assessment methods; manage vacancy advertising and interviews.
• Support candidates and new starters by phone, email and in person, maintaining contact before joining.
• Prepare offers, contracts and pre-employment checks ensuring documentation is complete.
• Arrange onboarding and inductions, providing information and resources for new starters.
• Deliver team inductions and coordinate company-wide induction sessions.
• Track induction and probation milestones; raise concerns to HR Business Partner.
• Maintain HRIS and ATS records; provide first-line troubleshooting.
• Produce reports to highlight delays and missing actions; implement improvements.

Conoscenze

High-volume coordination

Customer service

Organisation skills

Attention to detail

Independent working

Deadline management

Strumenti

People Hub HRIS

Hireful ATS

Microsoft Office

Descrizione del lavoro

Please note, this vacancy closes at Midday, Tuesday 3rdNovember.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications.

Recruitment and Onboarding Officer

Reports to: Employee Experience Business Partner

Hours: Full-time, 35

Contract: Permanent

Interviews: w/c 9th November 2026

Purpose of the Role

We recognise that people are our most valuable resource. The Recruitment and Onboarding Officer plays a key role in delivering an excellent candidate and new starter experience at United Welsh.

Our continued long-term success is dependent on the talent and skills of the people we employ. How we attract, retain and support them, keep them motivated and engaged and provide them opportunities to develop within the organisation is essential to the business.

Working closely with hiring managers, candidates and colleagues across the organisation, as Recruitment and Onboarding Officer you will coordinate the recruitment and onboarding experience from vacancy approval through to completion of probation.

A significant focus of the role is creating a positive onboarding experience, supporting managers and new starters during the period between offer and start date, owning inductions, monitoring probation activity and making sure all employment records are accurate and compliant.

Key Responsibilities

• - Coordinate recruitment from vacancy approval to appointment and own onboarding from offer through to completion of probation.
• - Support managers with job descriptions, adverts and assessment methods, and coordinate vacancy advertising, shortlisting, interviews and recruitment events.
• - Support candidates and new starters confidently by phone, email and in person, keeping in contact before joining and during their early weeks.
• - Manage offers, contracts and pre-employment checks, including right to work, making sure documentation is accurate and requirements are completed before joining.
• - Work with hiring managers to put practical onboarding arrangements in place, making sure new starters have the information, resources and support they need before joining and a clear induction plan for their first weeks.
• - Deliver welcoming, informative team-level inductions and facilitate the company-wide induction programme, coordinating contributors, sessions and attendance so that new starters understand the organisation and know where to find support.
• - Track induction and probation milestones, follow up outstanding reviews and documentation, and raise concerns to the relevant HR Business Partner. Managers still have responsibility for probation decisions.
• - Keep HRIS, ATS and associated records accurate, current and confidential; provide first-line troubleshooting and elevate complex system issues.
• - Maintain recruitment and onboarding process flows, compliance records, guidance and templates, using routine reporting to highlight delays and outstanding actions.
• - Use feedback and system insights to put practical improvements in place that reduce duplication, simplify administration and strengthen the candidate and new starter experience.
• - Demonstrated ability to manage high-volume, fast-paced coordination activity from start to finish
• - Ability to provide excellent customer service to managers, candidates or colleagues.
• - Experience maintaining confidential records and handling sensitive information.
• - Experience using HR, recruitment or other business systems.
• - Strong organisational skills with excellent attention to detail.
• - Highly competent in Microsoft Office applications and digital systems.
• - An understanding of right to work requirements and recruitment compliance processes.
• - Ability to work independently while managing multiple deadlines.
• - Experience using HRIS People Hub and Applicant Tracking Systems (ATS) such as Hireful.
• - Experience of delivering and / or coordinating onboarding or induction programmes.
• - Experience supporting probation processes.
• - Knowledge of employment legislation relevant to recruitment and onboarding.