Recruitment Officer

5 Star Recruitment; Carmarthen; On-site; GBP 25,000 - 32,000; Full time

Job summary

5 Star Recruitment is assisting a public sector client in Carmarthen to recruit an Employee Services / Recruitment Support Officer. The role focuses on timely recruitment, stakeholder liaison, and data handling.

You will support the process end-to-end, manage records, and contribute to improving procedures while delivering excellent customer service.

Qualifications

• Educated to GCSE/O-level standard or NVQ level 2, or equivalent experience in similar role.
• Experience of working with people at all levels within an organization.
• Knowledge of HR/Payroll systems and recruitment processes.
• Commitment to customer care and compliant employment practices.

Responsibilities

• Support the recruitment process from job advertisement to appointment.
• Be the point of contact for Recruiting Managers at all stages of the recruitment process.
• Ensure effective use of applicant tracking systems to support recruitment activity.
• Work within safe recruitment principles and complete pre-employment checks including DBS, references and employment history.
• Retrieve data to support enquiries and brief Recruitment Advisors and People Management on complex issues.
• Assist with reviewing processes and developing SOPs/guidance for managers.
• Provide training/briefing sessions to Recruiting Managers as required.
• Undertake job evaluation to establish salary/grading and advise managers on equality and recruitment standards.

Skills

Communication

Data analysis

Initiative

Teamwork

Education

GCSE/NVQ2

Tools

Applicant Tracking System

Job description

To provide effective and timely recruitment and selection support ensuring high standards of customer service as part of the Employee Services Team.

Key responsibilities

• Support the recruitment process from job advertisement to appointment as required.
  
• Point of contact for Recruiting Managers at all stages of the recruitment process.
  
• Ensure effective use of technology and online systems to support recruitment activity including applicant tracking system.
  
• Work within safe recruitment principles to ensure recruiting managers thoroughly check applications and put in place all necessary pre-employment checks including DBS, references and employment history before employment commences.
  
• To be able to retrieve data to support an accurate and timely response to enquiries and correspondence, with the ability to refer and brief Recruitment Advisors and the People Management team on more complex issues.
  
• To assist with the review of processes and develop standard operating procedures/guidance for managers.
  
• Provide training/briefing sessions to Recruiting Managers as required.
  
• Undertake job evaluation to establish salary/grading, and provide advice and guidance to managers, including on issues relating to equality and recruitment standards. Manage and maintain all records relating to job evaluation.
  
• Whilst this post sits within the Recruitment Team, you will also be expected to support all Employee Services work as appropriate.

Qualifications, Vocational training and Professional Memberships

Educated to GCSE / O level standard or hold an equivalent vocational qualification e.g. NVQ level 2, or able toprovide evidenceof working in a similar role equivalentexperience

Job Related Skills and Competencies

To be proactive and able to work with minimal supervision and on own initiative

Ability to flex work priorities according to changing demands

Communicate well with others

Ability to analyse situations and information and provide written or verbal advice

Knowledge

A good knowledge of the Councils recruitment policy, process, and practice

Working knowledge and understanding of HR/Payroll systems together with national and local terms and conditions of employment across all occupation types.

Understanding and commitment to the principles of customer care and application in the workplace

Experience

Experience of working with people at all levels within an organization

Experience of researching and interrogating systems to produce relevant data