Recruitment Assistant

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 20,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) is seeking a Band 3 Administrator to join the People Services team at Ysbyty Gwynedd. You will provide essential admin support to Recruitment and HR, act as first point of contact for employees, managers, candidates and the public, and help ensure smooth processes.

Working in a busy environment, you will handle records, onboarding activities, correspondence, meetings, and deadlines, delivering high-quality customer service while developing

Qualifications

• NVQ 3 or equivalent is essential.
• Desirable: NVQ 2 in administration or Customer Service.
• ECDL is desirable.

Responsibilities

• Provide administrative support to Recruitment and HR teams.
• Act as first point of contact for enquiries via telephone, email and in person.
• Maintain accurate employee and recruitment records.
• Support recruitment processes and onboarding activities.
• Assist with correspondence, meetings and documentation.
• Manage and prioritise workloads to meet deadlines.
• Deliver excellent customer service.

Skills

Flexibility

Independent worker

Attention to detail

Organisational skills

Communication

Stakeholder collaboration

Keyboard skills

Education

NVQ 3 or equivalent

NVQ 2 in admin or Customer Service

ECDL

Tools

Microsoft Word

Microsoft Excel

Job description

Permanent Position | Ysbyty Gwynedd

Ever wondered what a career in Recruitment or HR might be like? This is an exciting opportunity to join our People Services team as a Band 3 Administrator, based at Ysbyty Gwynedd, providing essential support to both our Recruitment and HR teams. As a key member of the team, you will be at the heart of our People Services function, acting as a first point of contact for employees, managers, candidates and members of the public. This role offers valuable exposure to both Recruitment and HR, making it an ideal opportunity for someone looking to develop a career within these professional areas. No two days are the same. Working in a busy and fast-paced environment, you'll provide a range of administrative support services that help ensure the smooth delivery of Recruitment and HR processes across the organisation. You will be part of a supportive, friendly and engaged team that values collaboration, learning and excellent customer service. Our work brings us into contact with a wide variety of people and situations every day, and we take pride in delivering a professional and responsive service to our customers.

Main duties of the job

• Providing administrative support to Recruitment and HR teams.
• Acting as a first point of contact for enquiries via telephone, email and in person.
• Maintaining accurate employee and recruitment records.
• Supporting recruitment processes and onboarding activities.
• Assisting with correspondence, meetings and documentation.
• Managing and prioritising workloads to meet deadlines.
• Delivering excellent customer service.

We're looking for an organised and motivated individual who enjoys working with people and providing high-quality administrative support.

You will have:

• Previous administrative experience in a busy office environment.
• Strong IT skills, particularly in Microsoft Office applications.
• Excellent communication and interpersonal skills.
• The ability to manage competing priorities and work to deadlines.
• Confidence in handling enquiries by phone, email and face-to-face.
• A positive and customer-focused approach.
• Strong attention to detail and organisational skills.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• NVQ 3 or equivalent

Desirable criteria

• NVQ 2 in administration or Customer Service
• ECDL

Experience

Essential criteria

• Experience of working in an administrative role
• Experience of working with Microsoft Office Word; Excel
• Experience of working in a changing, fast-paced environment
• Ability to prioritise and organise workload and meet deadlines
• Excellent customer service and communication skills so as to be able to deal with callers over the phone and in person in a professional and courteous manner

Desirable criteria

• Experience of NHS systems e.g. ESR / NHS /Intrepid
• Previous experience of working within NHS
• Recruitment experience preferably within a Human Resources of Medical Workforce environment

Skills

Essential criteria

• Willingness to work flexibly to meet the demands of the service
• Ability to work independently without direct supervision
• Be accurate and with an attention to detail
• Excellent organisation skills
• Able to convey written and verbal messages in a accurate and timely manner
• Ability to work with and develop effective partnerships with all key stakeholders.
• Standard keyboard skills