Temporary Staffing Assistant West

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 21,000 - 27,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) is seeking a Temporary Staffing Administrator for the hospital-based office role at Ysbyty Gwynedd. The post involves coordinating induction and training for most staff groups, and delivering comprehensive temporary staffing services to support payroll and staffing needs.

The role emphasizes fast-paced, varied duties with strong teamwork across departments, and is open to Welsh or English speakers.

Qualifications

• RSA 3 keyboard skills or equivalent.
• NVQ Level 3 or equivalent qualification.
• GCSE English or equivalent qualification.

Responsibilities

• Coordinate induction and training for all staff groups (except Medical) to ensure knowledge, skills and training for bank work.
• Assist in Temporary Staffing services across staff groups (except Medical).
• Set up training and shadow shifts, monitor training compliance, maintain electronic files, verify payroll information, support bank and agency workers, and work with multiple systems.

Skills

Keyboard skills RSA 3

Telephone inquiry handling

Office administration

Education

NVQ Level 3 or equivalent

GCSE English or equivalent

Job description

Job Overview

Our Temporary Staffing Administrator role is not a typical admin job. It’s something a bit different and we are looking for a special person who can not only do the job but who will thrive in it.

This role is full time office position based at Ysbyty Gwynedd Hospital.

The purpose of the role is:

• Coordinate induction and training for all staff groups (except Medical) both new starters and existing staff, to ensure staff have the knowledge, skills and training to work on the bank.
• Assist in all staff groups (except Medical) providing comprehensive, effective and efficient Temporary Staffing services for BCUHB.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The fast pace – Much of our work is time sensitive and priorities are constantly changing and you will need to adapt quickly moving between tasks. You will be busy and need to manage your time but we never have a problem with time moving slowly!

The variety – It’s not just recruiting workers for the bank, you will also be involved in a wide variety of other tasks such as setting up training and shadow shifts, monitoring training compliance, maintaining electronic files, verifying information for payroll, supporting bank and agency workers, working with different systems, preparing reports, supporting recruitment and career events and answering queries by phone/email/face to face. No two days are ever the same.

Teamwork – While you will have your own workload and responsibilities you will work as part of not just the local Temporary Staffing team, but also supported by and in support of the other Temporary Staffing Teams across BCUHB, and the People Services teams which include Recruitment, E-Rostering and HR. Combined with the Compassionate Leadership culture and you have an environment where people can develop and thrive.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

The people - This is a truly customer facing role and our definition of customer extends to include job applicants, bank workers, agencies and their workers, other service departments like Payroll and Systems, our clinical colleagues, schools and universities and various other social organisations and programs to name a few. You will be interacting with a diverse range of people to build strong working relationships that make everything smoother and more efficient.

Making a difference – Of course the big one is that you will be helping to ensure BCUHB maintains safe staffing levels for patients and reducing risks that could keep BCUHB from offering the lifesaving services it does, but it goes beyond that. You will be helping people with getting in to work, earning extra money to support their families, and getting paid correctly and on time for example, all things that can be life changing for people.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• Keyboard skills to RSA 3 or Equivalent
• NVQ Level 3 or Equivalent experience
• GCSE English or Equivalent qualification

Desirable criteria

• ECDL

Experience

Essential criteria

• Experience of working in a busy office setting and handling telephone inquires on a daily basis
• Experience of providing support to more junior colleagues within the team
• Previous experience in a healthcare setting or a nurse bank office

Desirable criteria

• Experience of co-ordinating training and development packages