Recruiter Support Co-ordinator

Confidential; Birmingham, Metropolitan Borough of Solihull, Sutton Coldfield; On-site; GBP 29,000 - 33,000; Part time

Job summary

Randstad is hiring an Onsite Account Specialist in Minworth for a part-time, 20-hour-per-week role with 08:00–12:00 hours, Monday to Friday. The position is 100% onsite and you will be the sole Randstad representative on-site, managing a vibrant contingent workforce of temporary talents.

Key duties include inductions for new starters, handling worker queries, and managing weekly administrative tasks with MI reports.

Qualifications

• Experience in customer service and stakeholder communication.
• Comfortable working with data and reporting tasks.
• Proactive and well-organised with strong attention to detail.

Responsibilities

• Day-to-day inductions for new starters.
• Query management and escalation to relevant persons.
• Data & administration tasks including weekly MI and reports.

Skills

Customer service

Stakeholder management

Excel

Data handling

Administration

Tools

MS Excel

Job description

Onsite Account Specialist

Location: Minworth

Salary: 29,000 pro-rata (Full-time equivalent)

Hours: Part-Time 20 hours per week Monday to Friday, 08:00 AM - 12 PM

Work Style: 100% Onsite

Are you a natural relationship builder who thrives in a fast-paced environment?

If you love a split role where you can manage administration but spend half your day out on the floor engaging with people, this is the perfect balance for you.

This is a part-time position working Monday to Friday, 08:00 AM to 12 PM. You will be the sole, go-to Randstad representative on-site, managing a vibrant contingent workforce of temporary talents.

Key Responsibilities

• Day to day: You would be conducting inductions for new starters
• Query management: Managing worker queries and ensure they are escalated to the relevant person to ensure they are resolved
• Data & Administration: Managing weekly administrative tasks, and producing Management Information (MI) and weekly reports.

About You

To be successful in this role, you need to be highly proactive, organised, and exceptionally comfortable with data.

• Strong Customer Service & Stakeholder Skills: You are confident, approachable, and happy to talk to anyone-from production floor workers to senior site managers.
• Basic Excel Skills: For reporting and data accurately.

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.

Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)