Recovery Support Worker — Flexible Hours & Training

Confidential; Salisbury; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Contributory Pension Scheme

Cycle to work scheme

Blue Light Card

Staff wellbeing days

Job summary

The Forward Trust is seeking a dedicated Support Worker for Clouds House to help residents build lasting recovery in a safe, structured and therapeutic environment. Based at Clouds House, you’ll be part of a one-team approach delivering compassionate care daily.

You’ll operate within our 12-Step and trauma-informed model, supporting routines, safeguarding, record-keeping and cross-department collaboration to ensure high-quality support for those in recovery.

Qualifications

• Experience in health, social care, recovery or residential settings.
• Strong communication and people skills.
• Emotional resilience with calm under pressure.
• Professional, boundaried and compassionate approach.
• Good organisation and attention to detail.
• Understanding of safeguarding principles.
• Commitment to recovery-focused and trauma-informed practice.

Responsibilities

• Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme.
• Promoting structure, communal responsibilities and positive recovery habits.
• Maintaining a safe, respectful and supportive living environment.
• Monitoring welfare, safeguarding and behavioural concerns, escalating where needed.
• Supporting medication processes (including eMAR where trained).
• Completing accurate, up-to-date records and handovers.
• Responding calmly and professionally to incidents or client needs.
• Working closely with colleagues across all departments as part of one team.

Skills

Health & social care

Communication

Emotional resilience

Professional approach

Organisation

Safeguarding understanding

Trauma-informed practice

Job description

The Forward Trust is seeking a dedicated Support Worker for Clouds House to help residents build lasting recovery in a safe, structured and therapeutic environment. Based at Clouds House, you’ll be part of a one-team approach delivering compassionate care daily.

You’ll operate within our 12-Step and trauma-informed model, supporting routines, safeguarding, record-keeping and cross-department collaboration to ensure high-quality support for those in recovery.