Recovery Practitioner – Homelessness Specialist

Via Community Ltd; Merton; On-site; GBP 35,000 - 36,000; Full time

Job summary

Via is recruiting a Recovery Practitioner for the Homelessness Specialist role in Merton. This fixed-term, full-time position involves delivering psycho-social support and coordinating care across multiple agencies to help vulnerable individuals rebuild their lives.

You will work directly with clients, partner agencies, and VIA teams to ensure effective interventions, attend multi-disciplinary meetings, and represent VIA in the local community as part of a holistic service delivery model.

Qualifications

• Experience supporting people affected by homelessness and addictions.
• Ability to work within a multi-agency framework to coordinate care.
• Evidence-based psycho-social interventions and case management techniques.

Responsibilities

• Provide evidence-based psycho-social interventions to vulnerable individuals in Merton.
• Attend and contribute to multi-disciplinary meetings and care planning.
• Represent VIA in local communities and engage households supported by Merton Councils Homeless Persons Unit.
• Coordinate with local council, hospitals, outreach services, housing and other services to ensure a multi-agency approach.

Skills

Psycho-social

Collaboration

Case management

Communication

Job description

Recovery Practitioner – Homelessness Specialist JOB0306

Job Reference: JOB0458

Location: Merton

Salary: £34,583 - £35,074 per annum, including London Weighting where applicable

Vacancy Type: Fixed Term/Full Time

Working Hours: 37.5

Application Deadline: Sunday, October 18, 2026

Job Summary

Who we are

At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.
• Do the right thing. We’re open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we’re looking for

This is an exciting opportunity to join a fast-paced and growing organisation.

We’re looking for Homeless Persons Unit Recovery Specialist for our Merton service.

As a Homeless Recovery Specialist, you will be working directly with some of the most vulnerable individuals within the Borough of Merton. You will be working directly, and collaboratively with your VIA team, local council, local hospitals, outreach services, housing and other services to ensure a multi-agency approach to those in most need. You will be required to provide effective, evidence-based psycho-social interventions, attend relevant multi-disciplinary meetings and represent VIA in the local community engaging individuals housed and supported by Merton Councils Homeless Persons Unit. We are looking for an experienced recovery practitioner who is comfortable managing complex cases in a multi-agency environment with the aim of bringing about long term, sustainable change.

This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.

If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.

Deadline: 18.10.26 at midnight

Salary: £ 34.583 - £35.074, including London Weighting where applicable

Vacancy type: 18 month fixed

Working hours: 37.5

Our Outreach Team Leader is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. you can reach Jason at [e-mail] with any enquiries or questions.

Job Profile

Job Profile document