Recovery Practitioner - Homelessness Specialist

Via; Greater London; On-site; GBP 35,000 - 36,000; Full time

Benefits offered by this job

London weighting

Job summary

Via is recruiting a Homeless Persons Unit Recovery Specialist for the Merton service. You will work directly with vulnerable individuals, delivering psycho-social interventions and coordinating with VIA, local council, hospitals, outreach, and housing services to support long-term recovery.

This fixed-term, full-time role emphasizes a compassionate, collaborative approach, delivering services in a multi-agency framework within Merton.

Qualifications

• Experience as a recovery practitioner in a multi-agency environment.
• Ability to provide effective psycho-social interventions.
• Experience managing complex cases and working with vulnerable individuals.

Responsibilities

• Provide evidence-based psycho-social interventions to homeless clients.
• Attend multidisciplinary meetings with partners and services.
• Represent VIA in the local community and engage clients housed by Merton Councils Homeless Persons Unit.

Skills

Compassion

Communication skills

Calm under pressure

Active listening

Job description

Job Reference JOB0458

Location Merton

Salary £34,583 - £35,074 per annum, including London Weighting where applicable

Vacancy Type Fixed Term/Full Time

Working Hours 37.5

Application Deadline Sunday, October 18, 2026

Who we are

At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.
• Do the right thing. We're open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we're looking for

This is an exciting opportunity to join a fast-paced and growing organisation.

We're looking for Homeless Persons Unit Recovery Specialist for our Merton service.

As a Homeless Recovery Specialist, you will be working directly with some of the most vulnerable individuals within the Borough of Merton. You will be working directly, and collaboratively with your VIA team, local council, local hospitals, outreach services, housing and other services to ensure a multi-agency approach to those in most need. You will be required to provide effective, evidence-based psycho-social interventions, attend relevant multi-disciplinary meetings and represent VIA in the local community engaging individuals housed and supported by Merton Councils Homeless Persons Unit. We are looking for an experienced recovery practitioner who is comfortable managing complex cases in a multi-agency environment with the aim of bringing about long term, sustainable change.

This is not just a job - you'll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We're looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.

If you're someone who is a good listener, stays curious, and wants to make a difference, we'd love to hear from you.

Deadline: 18.10.26 at midnight

Salary: £ 34.583 - £35.074, including London Weighting where applicable

Vacancy type: 18 month fixed

Working hours: 37.5