Recovery Coordinator

AQUARIUS ACTION PROJECTS

Whitehaven

On-site

GBP 26,000 - 34,000

Full time

4 days ago
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Benefits offered by this job

27 days annual leave (rises to 32)
Pension with employer contribution
Life assurance (3x annual salary)
Birthday leave
Professional fee reimbursement
24/7 online GP access
Cycle to Work
Blue Light/Card discounts
Wellbeing initiatives

Job summary

Waythrough is seeking a Recovery Coordinator to support adults in treatment for opiate use from our Whitehaven site, with some time at Workington. You will manage your own caseload within a multidisciplinary team, delivering person-centred care and coordinating with clinicians and partner agencies to support recovery.

The role involves triage, assessments and developing personalised recovery plans, with emphasis on reducing harm and promoting independence.

Qualifications

  • Health and social care qualification, or equivalent experience.
  • Experience managing a caseload in health, social care or substance use services.
  • Strong communication and relationship-building skills; ability to work independently within a multidisciplinary team.

Responsibilities

  • Manage a caseload of adults receiving treatment for opiate use, developing, implementing and reviewing personalised recovery plans.
  • Complete triage, screening and comprehensive assessments, tailoring interventions to individual needs and goals.
  • Build trusting, therapeutic relationships that encourage engagement and sustained recovery.
  • Work collaboratively with prescribing clinicians and partner agencies to coordinate care and provide integrated support.
  • Provide support across Whitehaven and Workington sites to ensure a consistent service.
  • Help people access healthcare, housing, employment, family support and community resources.
  • Identify safeguarding concerns and escalate as needed.
  • Maintain accurate records using SystmOne.

Skills

Caseload management
Communication
Relationship-building
Independent work
Multidisciplinary teamwork

Education

Health and Social Care qualification

Tools

SystmOne

Job description

Recovery Coordinator

Recovery Coordinator

Location: 21b Lowther Street, Whitehaven Cumbria, CA28 7DG

Working Hours: 4 Days - 30 Hours per week.

Contract Type: Permanent (Full Time)

Salary: £25,877.80 to £34,240.03 per annum pro rata

(Pro rate this is based on 30 hours week)

About Waythrough

Make a real difference in your community

About the Role

We're looking for a Recovery Coordinator to join our Recovery Steps Cumbria team, supporting adults receiving treatment for opiate use.

Based primarily at our Whitehaven site, with some time working across our Workington site, you'll become part of a supportive and experienced multidisciplinary team, delivering high-quality treatment and recovery support to people with complex needs.

This is an opportunity to work with people throughout their recovery journey, building meaningful therapeutic relationships and helping individuals achieve lasting, positive change.

You’ll manage your own caseload while working closely with colleagues, prescribing clinicians and partner agencies to provide coordinated, person-centred care across both sites.

Every day brings new challenges, rewarding conversations and the opportunity to help people move towards healthier, safer and more independent lives.

What You’ll Do
  • Manage a caseload of adults receiving treatment for opiate use, developing, implementing and reviewing personalised recovery plans.
  • Complete triage, screening and comprehensive assessments, tailoring interventions to individual needs and goals.
  • Build trusting, therapeutic relationships that encourage engagement, reduce harm and promote sustained recovery.
  • Work collaboratively with prescribing clinicians and partner agencies to coordinate care and provide integrated support.
  • Provide support across both our Whitehaven and Workington sites, helping to ensure a consistent and accessible service for people using our services.
  • Help people access healthcare, housing, employment, family support and community resources to strengthen their recovery.
  • Identify and respond appropriately to safeguarding concerns, risk and changes in presentation, escalating where required.
  • Maintain accurate and timely records of recovery plans, safeguarding, risk management and clinical interventions using SystmOne.
  • Support service users to develop practical strategies that promote independence, wellbeing and long-term recovery.
  • Contribute to a positive, supportive and inclusive team environment while delivering high-quality, person-centred care.
  • Work flexibly across the service in response to the needs of the people we support and the wider team.
What You’ll Bring

We're looking for someone who is compassionate, motivated and passionate about supporting people to achieve meaningful change.

You’ll ideally have experience managing a caseload within health, social care or substance use services, alongside knowledge or experience of supporting people affected by alcohol and/or drug use, particularly opiate dependence.

You’ll also bring strong communication and relationship-building skills, experience supporting people with complex needs and the ability to work independently while contributing positively to a multidisciplinary team.

You’ll be comfortable working across different locations, with Whitehaven as your main base and occasional working at our Workington site, and able to adapt to the needs of a busy community-based service.

A relevant Health and Social Care qualification, or equivalent experience, would also be beneficial. Most importantly, we’re looking for someone who is committed to treating people with dignity and respect, reducing harm and supporting individuals to make positive, sustainable changes in their lives.

What We Offer
  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%
  • Life assurance (3× annual salary)
  • Enhanced sick pay and family-friendly pay
  • Birthday leave and the option to buy up to 5 extra days’ annual leave
  • Professional fee reimbursement for relevant qualifications
  • 24/7 online GP access and Employee Assistance Programme
  • Recognition and long service awards via our Way to Goand Aspirations portals
  • £500Recommend a Friendbonus
  • Cycle to Work scheme and Credit Union membership
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
  • Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: 2026-10-12

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