Recovery Coordinator

Change Grow Live; Crawley; On-site; Confidential; Full time

Benefits offered by this job

25 days annual leave

Wellness hour each week

Pension scheme

Discounts

Training & progression

Refer-a-Friend

Job summary

Change Grow Live is seeking a Recovery Coordinator to assess and engage service users, coordinating personalised treatment and support across clinical, psychosocial, and community services in the Crawley area.

You will complete assessments, develop recovery plans, and work with partners to reduce harm, manage risk, and promote wellbeing. The role requires strong communication, IT skills, and team collaboration.

Qualifications

• Strong understanding of substance misuse issues and related services.
• Experience managing group dynamics and resolving conflicts.
• Excellent verbal and written communication with good IT skills.
• Proactive, able to work independently with strong time management.

Responsibilities

• Complete assessments, recovery plans, risk assessments and regular reviews.
• Coordinate personalised treatment, including clinical and psychosocial interventions.
• Work with prescribing colleagues, health services and community partners.
• Respond to safeguarding concerns and make appropriate referrals.
• Promote harm reduction and peer support.
• Maintain accurate, confidential records.

Skills

Substance misuse

Group dynamics

Communication

Time management

Mental health

Stakeholder collaboration

Governance

Learning & development

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

With this role you’ll be working as part of our East team, based in our Crawley hub. As our East team covers the Crawley and Mid Sussex districts there will be some travel involved to support our service users where they are.

The team supports people with their drug and/or alcohol issues.

Where

Crawley

Hours

37.5 per week

Contract Type

Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

The impact you’ll make

You’ll support people from their first contact with the service and throughout their treatment and recovery journey.

As their main care coordinator, you’ll complete assessments, understand their needs and bring together the right clinical, psychosocial and community support. You’ll help reduce harm, manage risk and connect people with services that can improve their health, wellbeing and independence.

• Complete assessments, recovery plans, risk assessments and regular reviews.
• Coordinate personalised treatment, including clinical and psychosocial interventions.
• Work closely with prescribing colleagues, health services and community partners.
• Respond to safeguarding concerns and make appropriate referrals.
• Promote harm reduction, naloxone, peer support and mutual aid.
• Maintain accurate, timely and confidential records.

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you

• 25 days of annual leave, plus bank holidays. Additionally, you’ll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Visa sponsorship

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

CGL points 23 to 28 (£28,557.79 - £32,802.41)

N/A - Outside London Weighting Area

29/9/2026

Rebecca Roberts | [e-mail] | 07741 627737

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.