Recovery Coordinator

CIH International Housing Group; Eastbourne; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Wellness hour

Pension scheme

Discounts

Friendly team

Training & progression

Refer-a-Friend

Job summary

Change Grow Live seeks a Recovery Coordinator for our Eastbourne team, covering Eastbourne, Uckfield and Crowborough hubs. The role is a fixed-term contract until 30 September 2027, full-time at 37.5 hours per week.

You will assess, engage and coordinate support for service users, helping them access right interventions at the right time. You will work with people affected by drug or alcohol use, building recovery plans, coordinating clinical and psychosocial support, and promoting harm

Qualifications

• Experience in drug and alcohol services or related field.
• Strong assessment, communication and case-management skills.
• Able to balance independent work with a multidisciplinary team.

Responsibilities

• Complete assessments, recovery plans, risk assessments and regular reviews.
• Coordinate personalised treatment including clinical and psychosocial interventions.
• Work closely with prescribing colleagues, health services and community partners.
• Respond to safeguarding concerns and make appropriate referrals.
• Promote harm reduction, naloxone, peer support and mutual aid.
• Maintain accurate, timely and confidential records.

Skills

Active listening

Relationship building

Assessment skills

Case-management

Communication

Tools

IT systems

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

As a Recovery Coordinator within our Eastbourne team, you'll work alongside people affected by their own drug or alcohol use, as well as those concerned about someone they care about. This post is based in the Uckfield and Crowborough hubs.

You’ll help people understand their options, recognise their strengths and build a recovery plan around what they want to achieve.

This is not simply caseload management.

It is connection, coordination and meaningful change-combined.

Location:

Eastbourne, Uckfield & Crowborough

Contract:

Fixed Term Contract until 30th September 2027.

Hours:

Full time, 37.5 hours per week

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and any associated payments will be pro rata based on contracted hours.

This role is subject to an enhanced Disclosure and Barring Service check.

Responsibilities

The impact you'll make

You’ll support people from their first contact with the service and throughout their treatment and recovery journey.

As their main care coordinator, you’ll complete assessments, understand their needs and bring together the right clinical, psychosocial and community support. You’ll help reduce harm, manage risk and connect people with services that can improve their health, wellbeing and independence.

You’ll:

• Complete assessments, recovery plans, risk assessments and regular reviews.


• Coordinate personalised treatment, including clinical and psychosocial interventions.


• Work closely with prescribing colleagues, health services and community partners.


• Respond to safeguarding concerns and make appropriate referrals.


• Promote harm reduction, naloxone, peer support and mutual aid.


• Maintain accurate, timely and confidential records.

What you’ll bring

• You understand that effective support starts with listening.


• You’ll be able to build trusted relationships, have honest conversations about risk and change, and remain compassionate when situations are complex.


• You’ll bring experience from drug and alcohol services or a related field, alongside strong assessment, communication and case-management skills.


• You’ll also be organised, confident using IT systems and able to balance independent working with being part of a supportive multidisciplinary team.


• Most importantly, you’ll believe in people and their ability to make positive changes.

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you’ll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.


• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme


• Contributory pension scheme


• Several benefits incl. discounts for shopping, cinema, holidays, etc.


• A friendly and supportive team


• Training, career development & progression opportunities


• Generous Refer-a-Friend Scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only - we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details:

Alice Yates | [e-mail] | 07879302957

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.