Recovery Coordinator

Change Grow Live; Crewe; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Wellness hour

Pension scheme

Discounts

Team environment

Training & progression

Refer a friend scheme

Job summary

Change Grow Live in Crewe is seeking a Recovery Coordinator to manage a mixed caseload of service users, including prescribed, alcohol and criminal justice clients. You will assess, engage and ensure access to the right interventions at the right time, while maintaining person-centered care.

The role demands flexible, curious, and attentive listeners who can work in a busy treatment team environment and uphold safeguarding and information governance standards.

Qualifications

• Experience delivering interventions for service users affected by substances.
• Strong verbal and written communication with IT proficiency.
• Independent worker with excellent time management and prioritisation skills.
• Solid understanding of mental health interventions and services.
• Able to collaborate with diverse professionals and stakeholders.
• Committed to information governance and safeguarding.
• Willingness to learn and develop professionally.

Responsibilities

• Hold a mixed caseload within the treatment team.
• Provide support from initial contact through recovery journey.
• Screening, assessment, recovery planning and onward referral.
• Reduce drug and alcohol related harm in the community.
• Promote involvement of carers, service users and community.
• Advocate for access to partnership services.
• Support social reintegration and peer support.

Skills

Intervention delivery

Verbal & written communication

Time management

Mental health interventions

Stakeholder collaboration

Adaptability

Information governance

Continuous learning

Tools

IT skills

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for aRecovery Coordinator to join us at our Creweservice. The successful candidate will be responsible for managing a mixed caseload of our Service Users, to include prescribed, alcohol and criminal justice. You will have theskills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Where: Crewe

Hours: Full time, 37.5 hours per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the Role:

• You will be part of our treatment team holding a mixed caseload of service users.
• Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

What we are looking for:

• Possess knowledge and experience in delivering interventions for service users affected by substances.
• Excel in both verbal and written communication, with proficient IT skills.
• Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.
• Hold a strong understanding of mental health interventions, services, and best practices.
• Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.
• Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
• Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
• Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.

What We Offer:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.

• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Generous refer a friend scheme.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

14/9/2026

Closing Date

6/9/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Michelle Topping | [e-mail] | 07884927485This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.