Recovery Coordinator

CIH International Housing Group; Reading; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellness Hour

Wellness Hub access

Employee Assistance Programme

Training & development

Contributory pension

25 days annual leave (pro rata)

Job summary

Change Grow Live is offering a Recovery Coordinator role in Reading, UK. The post involves assessing and engaging service users at entry into the service, developing SUPs to track goals and risks, and guiding them to appropriate interventions. You will work within the EIS Team and contribute to safeguarding while supporting diverse service users.

The role emphasizes flexible, person-centred care, documentation, and collaboration with professionals across agencies to improve outcomes and safety.

Qualifications

• Strong understanding of substance misuse issues.
• Experience managing group dynamics and challenging behaviour.
• Excellent verbal and written communication with good IT skills.
• Proactive, able to work on own initiative with strong time management.

Responsibilities

• Assess and engage service users at entry into the service.
• Develop the service user plan (SUP) to record progress and actions.
• Advise on options within the service and wider community to keep users safe.
• Work as part of the Entry into Services (EIS) Team to support guardians and carers.

Skills

Substance misuse

Group dynamics

Communication

Time management

Mental health

Team player

Information governance

Learning & development

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring they access the right intervention at the right time, in a way that best meets their needs.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Where: Reading

Hours: Full Time, 37.5 per week

Contract Type: TBC 6-Months Fixed Term

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

With this role you'll be working as part of the Entry into Services (EIS) Team.

Purpose of the role

Assessment is the key opportunity to engage people and to ensure that they access the right intervention at the right time, in a way that best meets their needs.

The Entry into Services (EIS) Assessment worker will work with service users at the point of entry into the service.

The post holder will develop the service user plan (SUP) to record the ongoing assessment, review and management of goals, risks and actions.

You will advise service users about the options that are available to them both within the service and the wider community and offer them appropriate knowledge, advice and equipment to enable them to keep themselves safe. The team supports people with their or their loved ones' drug and/or alcohol issues.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

You’ll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you’ll be enjoying working with people from all backgrounds, making a difference to their lives.

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We're committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you'll feel encouraged and valued from your very first day.
• Where possible, we're open to discussing working patterns that help you maintain a healthy work-life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we’re happy for you to use it. However, what we’re most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you’ve made in previous roles.

There’s no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Eligibility and Working Rights

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW / Fringe

N/A - Outside London Weighting Area

Contact Information

Gregg Hodgkins | [e-mail] | 07570664171

Disclosure and Barring Service (DBS) check

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.